RedBoard Circuits is an importer of printed circuit boards (PCBs) to OEMs and contract manufacturers in the United States. It's a rapidly growing business that juggles offshore manufacturing partners and complex customer requirements to produce high-quality yet competitively priced PCBs for gaming, medical, and technology applications.
The company provides its customers with a wide range of PCB technology and can deliver PCBs within 48 hours. But with its small staff of four full-time employees processing more than 100 orders per month, automation became a mission-critical initiative.
Among the challenges, RedBoard needed to improve the accuracy of the quotes it was receiving from offshore manufacturing partners and manual data entry of specifications and a heavy reliance on email was leading to slowdowns and errors.