According to the American Physical Therapy Association, demand for physical therapy services has increased dramatically in the past few years and will continue to grow rapidly at least until 2020. Physical therapy practices are fielding more referrals from doctors than ever.
Handling the increased demand isn't easy. At PRO-PT, a 13-year-old practice with five locations in California's San Joaquin Valley, scheduling an increasing volume of referrals became a challenge with manual processes and free web tools. To maximize efficiency, PRO-PT cofounder Todd Martin needed a more effective solution.