Avant Healthcare Professionals Breaks Through Onboarding Bottlenecks with Quick Base
- Complex HR onboarding and placement operations slowed by spreadsheets and manual processes
- Increased demand for healthcare professionals requires greater agility and efficiency to meet needs
- Quick Base as a platform for supporting HR onboarding of W-2 HCPs from overseas
- Built-in security and governance features help maintain compliance
- Fast response to needs backed by rapid application development
- Easily and efficiently manage the many moving pieces of onboarding, training, certification, and placement
- Optimized HCP onboarding facilitates a positive experience and successful engagements
- Business agility and flexibility to support 300%+ growth in HCP pipeline
The United States is struggling through the worst nursing shortage in its history, and it’s only expected to intensify as demand escalates, graduate numbers shrink, and more nurses retire. Avant Healthcare Professionals (Avant) was founded to help healthcare facilities close staffing gaps by recruiting and placing skilled nurses from around the world.
Commissioning and onboarding Healthcare Professionals (HCPs) from overseas is a complex, highly regulated, and continually evolving process. To track and manage the recruitment, onboarding, and active assignments of nurses, Avant relied heavily on spreadsheets. That approach became increasingly cumbersome as the pipeline of candidates and placements quickly rose.
“I came to Avant in 2011 with a lot of Quick Base experience,” says Spence Lloyd, the company’s CFO. “I immediately saw its potential to help us streamline and automate the massive amount of HR paperwork and logistics needed to onboard and oversee an exponentially rising number of program participants in a highly regulated industry. In 2017 alone, we expanded our business by 60%.”
To scale with demand, Lloyd and his team built the Avant Business Management System, an enterprise resource management (ERP) solution developed entirely on Quick Base. The solution supports all of Avant’s core processes, from recruitment to assignments to client relationship management. It not only automates tasks and workflows, pulling from 2,500+ fields of continuously updated data, but also adjusts to constant change across such areas as immigration law, work visas, and state-by-state certifications.
“Continuous Improvement” is a core value that is very important to Avant, as is the ability to seamlessly adapt, change, and grow. With QuickBase, the company has the flexibility and scalability to make it all happen.
“We can develop and deliver a new solution in a matter of hours or days and update in minutes—a big improvement over traditional database builds that take weeks and months,” says Lloyd.
Recruiting, exam preparation, immigration, licensure, placement on assignment, clinical and cultural acclimation, and more—there is a lot that goes into preparing an overseas candidate for success. Just navigating immigration laws and getting work visas, or matching HCPs and credentials required by different states, involve many steps and authorizations.
Quick Base transformed these complex manual efforts into efficient, automated, and easily tracked processes with features like custom dashboards and alerts that keep everything moving and help ensure nothing falls through the cracks. Corporate employees can more easily deal with increasing transaction volume, and HCPs experience a smoother, faster, and more supportive transition so they can focus on preparing for and improving the health of their new communities.
“It is very rewarding for all of us to help our HCPs fulfill their dreams and come to America doing what they do best,” says Lloyd. “Hospitals and healthcare facilities also benefit from these skilled professionals joining their staffs.”
In a little over eight years, Quick Base has helped Avant make significant gains in reducing the U. S. nursing shortage while growing a vibrant and successful business. Today the company has close to 3,000 candidates in its recruitment pipeline with another 600+ HCPs on active assignment at an increasing number of U. S. facilities.
“I think Quick Base users are by nature people who like solving problems,” says Lloyd. “Quick Base enables us to develop high-value solutions that help make everyone’s work easier and more enjoyable, the business more profitable, and our jobs more fun and satisfying.”