Take control of your workday with Quickbase, a proven cloud-based solution that puts all your IT projects into one, centrally managed place. Bring in your experts, work on a challenge, or easily keep the team focused on strategic initiatives. We make it easy to manage projects in the cloud by putting all your project details together like tasks, schedules, assignments, deadlines, documents, and more.
With low-code, you'll build solutions that enable your team to solve issues faster and cut your IT backlog, automate your IT workflows, and stay on top of key metrics and projects.
With Quickbase, you get a modern, mobile-friendly application experience that promotes greater workforce productivity and engagement. Our IT software equips you with smart automations, customizable forms, real-time analytics and more, to help speed resolution time and service satisfaction.
Simplify and streamline your asset tracking in the cloud. Understand what assets you have from what vendors; where the equipment is located; how much it is used; who is entitled to use it; how assets are configured; and how much they cost.
Create custom workflows: Govern contracts, hardware, software, and other asset records. Setup notifications, alerts and reminders for everything from requests and procurement to retirement. Build workflows to easily secure approvals, validate privileges and coordinate services.
Make educated decisions about your IT environment: Learn more about how your assets are being leveraged with robust up-to-the-minute reports and interactive, shareable dashboards. With real-time visibility, you’ll know exactly who’s using what and where, as well what assets are readily available.
Import and centralize data: In just a few clicks, you can connect Quickbase to your other applications and sync data automatically. Combine data from different sources to discover assets in your network. Benefit from a central database housing all your IT information.
Keep an activity log and stay informed: Get notified when inventory is revised. Set up email alerts and retain an automated activity log to track change history. Keep updated maintenance records all in one place.
Access information from anywhere: View, edit, and add records on the go. Your IT inventory system is accessible from mobile devices or tablets.
Add relationships: Organize and retain information about your IT products and corresponding vendors. Connect supplier contact details and license data, such as price purchased and warranty information, to your product listings. Troubleshooting and problem resolution becomes faster and easier with all the information you need at hand.
Every IT team has a unique process for working. With Quickbase, you get a robust project management tool that facilitates that process. Our cloud-based software is fully customizable, flexible and powerful. Use it to easily manage whatever your team is tackling, from ad-hoc tasks to sprints to backlogs.
Leverage rules-based logic: Set up custom workflows to align exactly with the way your team builds, tests, and deploys. Automatically assign work to specific IT teams or stakeholders. Create targeted email alerts and reminders to keep everyone on top of both projects and individual tasks.
Create custom views: Turn complex projects into smaller, manageable stages or tasks. Set up quick filters to easily zero in in on the right details with a single click. Drill down to see milestones, deadlines, to-do lists, and assignments.
Manage wherever you are: Add, edit, view and delete tasks on the road or away from the office. Support your team, control assets, or share reports on mobile devices or tablets.
Streamline the intake process: Create forms to allow your stakeholders to submit project and work requests. You can customize form fields, set email notifications, and automate the whole approval process.
View insightful reports and dashboards: Get real-time visibility into all activity with a variety of reports, timelines, and charts, including pie, bar, line, funnel, bubble, gauge and more. Our project management dashboards are interactive so your team can quickly filter, group, search, and modify them.
Centralize files and documents: Working together on files is easy with our version history/restore, overwrite, and temporary lock features. We help ensure that the latest documents are always in your team’s hands.
Control roles and permissions: Confidently share your status reports, custom views and data with employees, partners, suppliers, and clients. Manage accessibility by grouping people into teams and assigning roles, whether they are in or outside of the organization.
Our bug tracking system helps optimize IT and business processes throughout your organization. Fix problems and address requests fast with automated ticket tracking, routing and notifications. You can even provide a self-service app to help your business users quickly find solutions to common challenges.
Configurable forms: Help ensure a smooth support experience for your stakeholders with easy-to-use forms. Customize form fields to easily collect the exact information you need for each IT request.
Real-time reporting: Make better and more informed decisions with our smart report builder. Track key help desk metrics such as agent workload, first response time, resolution speed and more in real time. Create comprehensive, insightful reports with drag-and-drop simplicity and picture everything in interactive, user-friendly dashboards.
Mobile-friendly: Our help desk ticketing system provides multi-channel support, allowing employees to create tickets from desktops, mobile devices and tablets. Employees can make requests at any time, from anywhere.
Smart automations: Put your day on autopilot with auto-assignment and auto-alerts. Rapidly resolve tickets with workflows for repetitive tasks, common problems and frequently asked questions. Quickly report on, sort, and track issues and follow-up items across all your tickets. Set custom rules and logic to automate escalations, notifications, SLAs, and more.
Secure storage: Cut down on time spent resetting passwords and answering the same frequently asked questions. Upload files and documents to create your own knowledge base. Employees can self-service to resolve common issues that create the most work or train your IT team faster with clear, documented processes.
Custom views: Give your IT team at-a-glance visibility into incidents, issues, and service requests. Make custom lists to show tickets based on selected criteria, such as priority level or date, to make it easy to know where to dedicate time.