What is Quality Management System Software (QMS)?
An effective quality management system (QMS Software) aims to help coordinate and align an organization’s activities to uphold the customer and regulatory requirements while focusing on improving effectiveness and efficiency on a continuous basis.
In a technical sense, Gartner defines quality management software as “the business management system that houses internal quality policies and standard operating procedures (SOPs). This may include, but is not limited to, customer requirements, quality documents, ISO requirements, manufacturing capabilities, robust design, auditing procedures, nonconformance/risk management activities, testing criteria, and any industry-specific regulations.”
Quality management software systems support the goal of quality managers in facilitating improvement in formalized processes around quality policies and ensure all standards and regulations are met as defined by any stakeholder (customer, organization, regulatory body, etc.). QMS software provides a link between multiple groups, often with disparate needs, that are directly affected by an organization’s production. Ultimately, QMS programs serve the greater purpose of your quality management system and minimize inefficiencies in existing processes.
QMS software run on platforms, like Quickbase, that are built to facilitate continuous improvement. Workflow management and data dashboarding are critical processes that fall within the scope of QMS software. Integrated quality software programs vary significantly between all-inclusive systems and point solutions. The emergence of low-code platforms has also allowed professionals to easily build out applications that address their own unique quality issues and encompass their defined range of processes.