Randald Bartlett, Senior Director O&M Improvement of Enel Green Power North America, is always looking for an innovative way to rapidly streamline processes, like interdepartmental communication and asset tracking, to increase efficiency. These rapid-cycle innovations may not require a full-scale transformation but are still areas where improvements can be made.
As part of that rapid-cycle innovation effort, Bartlett has continued to turn to Quickbase to supplement the company’s large-scale ERP systems.
“The challenge [with ERP systems] is it can be very difficult to change and modify locally,” he said. “Some of the ways we use Quickbase are to supplement our ERP system … Instead of bringing in a consultant and trying to make changes to our ERP system, we are able to locally just build add-ons and applications that support that process.”
Now, everything from outage management to technical support, purchasing, and compliance tracking is done in Quickbase in an ever-expanding footprint of applications. Bartlett’s team was also able to quickly build a COVID-19 application to track cases, assets, and state and local shutdown and reopening orders.
Other applications aim to improve interdepartmental communication. Instead of using email or Excel spreadsheets to communicate across the company’s diverse geographic footprint across North America, Bartlett’s team has built several applications to streamline various processes.
“We can track compliance type items, to do lists, or project management tasks, due dates,” Bartlett said. “As we think of new ideas, like this existing process is inefficient or could be better to manage, it always comes back to we can build an app in QB that can improve that.”