Questions & Answers from the Webinar
Webinar attendants had the opportunity to ask questions about digital transformation, dual-track, and low-code to Ed Jennings and Javier Polit. The questions that they didn’t get the chance to address are answered below:
What are the most critical positions in the org to ensure dual-track is a success?
Buy-in at the executive level can be necessary for many companies to get dual-track transformation off the ground, but to ensure the success of the efforts, there has to be buy-in from the people at the edge of the business. It’s these businesspeople, the ones closest to the work, who have the capacity to innovate the workflows and processes that make your company unique. Without involving these people and encouraging citizen development across the organization, the second track of your dual-track approach will inevitably fall flat.
Finally, buy-in from IT is imperative to the success of growing these capabilities within the business. It is IT’s priority to ensure high levels of security and reliability for all technology across the organization, and so any digital transformation efforts requires IT leaders to have a seat at the table in terms of implementing strategy and governance.
When thinking of dual-track transformation in mid-sized businesses that have constraints on resources and budget, do your survey results consider mid-sized corporations and if not, what results do believe would/could be weighted differently?
Of the 440 respondents in the Harvard Business Report survey, there was a good representation from large, medium, and small companies. In fact, 31% of respondents came from organizations with 100-999 employees and 24% from organizations with fewer than 100 employees.
Culture change is probably one of the most difficult changes to implement. How would you suggest to at least begin making culture change?
A great way to start making culture change is by identifying a progressive leader in your business who is open to innovation. Work with that person to implement rapid-cycle innovations and quick-wins will follow. Once you can demonstrate the value proposition to the rest of your organization, you start driving adoption very quickly.
How can we address fears that digital transformation will eliminate or change jobs? This is likely a substantial part of cultural resistance to change.
In this ever-changing market, digital transformations is an imperative for businesses to stay ahead. Tools like Quickbase actually allow for more diverse backgrounds to contribute to this transformation by up-skilling and growing capabilities.
Your digital transformation should change jobs – instead of spending hours manually inputting data into legacy systems, digital transformation will automate these processes and empower people to quickly gain insights that are important to the business. This frees up employees at all levels to act on these insights, focus on strategic initiatives, and pursue further innovations.
How does Quickbase approach connecting IT and the rest of the business? Knowing that more often than not, internally, there is almost an adversarial relationship between IT – their backlog, and the velocity with which the business wants to move?
Low-code platforms are not just a solution for the business, but a solution for IT as well. Most IT departments have limited resources and bandwidth, and with an endless backlog of lower-priority requests, it is a challenge for IT to manage more strategic, enterprise-wide initiatives.
With Quickbase, our intention is not to replace IT – in contrast, the hope is that it will actually empower IT to invest skilled resources into the high-level projects. With a dual-track approach, IT and the business can complement each other’s efforts instead of stepping on each other’s toes. Your IT department’s time and resources are freed up to pursue first track, enterprise wide digital transformation projects without having to worry about security and governance concerns as people in the business pursue the second track, rapid cycle innovation.
How, or does, this solution relate to S4/Hana (that is considered an enabler for overall commercial transformation)?
Quickbase is a complementary product to SAP and can be an agility layer on top of S4/Hana that integrates with it in several ways. Our platform supports data export from SAP to data import to QB, synchronized data integration, application integration, and custom API integration. Quickbase allows you to create new, tailored processes to extend your core system and provide teams with greater visibility into the data stored in SAP.