The Quickbase Empower 2025 event brought together a talented mix of experts and industry leaders, all focused on one big question: how can we use technology to make work better? With so many businesses navigating complex challenges, finding ways to improve efficiency and spark innovation is more important than ever. If you’re looking to drive better results, cut down on inefficiencies, and stay ahead in a tough economy, you’re not alone—and our keynote speaker, Kelly Hall, Chief Customer Success Officer, offered some key insights to help guide the way.
Harnessing the Power of Innovation for Extraordinary Impact
We’ve seen firsthand just how transformative Quickbase becomes when it’s paired with your innovative thinking. Many of our customers are using it to merge different tools into one unified, efficient system—accomplishing things that used to be unimaginable. From operational efficiency in business to breakthroughs in humanitarian efforts, they’re not just simplifying work—they’re rethinking what’s possible. And that’s what Quickbase is all about: your ideas, powered by our platform, driving real change.
Embracing a Customer-Centric Approach: A Path to Success
A significant portion of our discussion focused on putting our customers at the center of everything we do. “We weren’t putting the right resources at the right time in your customer journey to make sure you were getting value," Hall said. "I’ve heard that feedback, and I want you to know we’re addressing it [and] that changes now.”
In 2025, we’re shifting our focus to better meet customer needs, not just through better technology, but with the support and education to help them thrive. That’s why we’re investing in tools like Quickbase University, so you have the resources needed to help you learn and make the most of the Quickbase platform at every stage of your journey. And it’s a great reminder of how putting people first can make all the difference in your customer relationships, too.
Driving Efficiency Under Economic Pressure
Tight budgets and rising expectations are the stressful reality for many teams right now, and they’re figuring out how critical it is to be able to do more with less. "We have to help alleviate some of the budget pressures by making sure you’re getting the information you need. You deserve to have access to the tools and data that you need to drive your success," said Hall.
Quickbase gives you the flexibility to adapt fast, helping you get more done with fewer resources. With AI expected to impact up to 40% of global jobs, it’s important to lean into technology that helps productivity without driving up costs. A unified platform like Quickbase also helps you cut out redundancies, streamline operations, and stay efficient—especially during tough times when every dollar counts.
Empowering Communities Through Technology
One of the most inspiring parts of what we shared at Empower was about how our customers are using Quickbase technology to create real impact in the world. One example that stood out was Amazon’s disaster response work. They built an app on our platform to help manage disaster response during a hurricane—tracking supplies and unmet needs in real time. It’s proof that this platform isn’t just for streamlining daily work. Whether you’re solving everyday business problems or supporting a community in crisis, the right tech can help you do it faster and smarter.
Having the right tools is important—but what really makes the difference is how we show up for you every step of the way. “It's no longer just about great technology. For us to be a true partner, we have to deliver more around the experience. That’s everything from our Quickbase University and our professional services, to the way we surface content to you.”
Building a Culture of Continuous Learning
Quickbase University also just got a major upgrade, and we’re excited to offer you more ways to learn at your own pace. With on-demand training and certifications, you can dive into any aspect of the platform whenever it’s convenient for you. Staying on top of fast-moving tech is challenging, but with continuous learning, you’ll stay ahead of the curve. Encourage this culture of learning within your organization, and you’ll unlock the full potential of Quickbase to connect teams and streamline your operations.
Turning Insights Into Action
At this year’s Quickbase Empower, we took a close look at what it really takes to support our customers in today’s ever-evolving business world. From improving operational efficiency to enabling smarter decision-making and building a culture of continuous learning, our focus is on delivering the tools and strategies that make a real impact. Everything we shared—from case studies to best practices—is designed to help you navigate your challenges with more clarity and confidence, and ultimately, reach your goals even in uncertain times.
Catch the full keynote session on demand for more insights.
