Gray Work — or the mundane, ad-hoc work that employees must take on when the technology is lacking to do it — can slow office productivity. Properly instituted generative AI, on the other hand, has real-world applications in the workforce that include:

• Increasing the efficiency and productivity of employees by reducing the need for gray work tasks
• Creating comprehensive reports from raw data and interpreting and analyzing complex data sets for smarter data usage
• Reducing overall human error and boosting bottom lines