Supermarket employee using a tablet to check stock

Why a Digital Operations Platform is the Bold Future of Enterprise Supply Chain Software

Written By: Matt Lieberson
March 10, 2021
3 min read

As supply chains continue to modernize, it is even more important than ever to provide the right data to make informed decisions and create flexibility to react to rapid changes. Organizations are looking for end-to-end visibility, centralized data to make rapid decisions, and overall efficiency with on-time production. To achieve this, supply chain organizations need an effective, flexible and adaptable tech stack.

Yet, many organizations continue to lean on legacy ERP systems that simply aren’t up to the task to extend past their core competencies. Forrester’s recent report, “The Digital Operations Platform: Your Bold, Next-Gen Approach To ERP,” lays out an obvious need for a new, more modern approach to digital operations. And while ERPs are yet to catch up to today’s digital business needs, here are three outcomes that a new approach to your Digital Operations can deliver to your business.

Creating a cohesive digital experience

While AD&D professionals have digital experience with platforms dedicated to their needs and to enhance customer experience, other departments throughout the organization do not have that same level of investment for their own digital experience. Enabling people from across the entire business to have innovation at their fingertips, coupled with proper guidance and guardrails from IT, will bring innovation to the entire business.

With a more agile supply chain, which the need for is deeply evident in 2021, organizations can get products and services to market faster, meet critical needs on time, and react to constantly changing circumstances. Building in the capabilities to make the proper changes as quickly as possible will make supply chains much more reactive and able to survive possible disruption.

Delivering real-time insights

And that disruption is almost a given in 2021. With an ERP system, the data across your enterprise can be difficult to source and act on. These systems aren’t designed to be customized or augmented as processes are changing, so it demands a new approach to enable this customization. Your supply chain needs real-time insight into the data that can allow you to quickly and flexibly adjust to the changes in the market.

Danko Arlington, an aerospace and defense manufacturer, modernized their legacy ERP by pairing it with a no-code platform like Quickbase to allow them to actively manage and track complex production schedules that were unique to their organization. Now, with the data backing up their decisions, Danko Arlington has been able to eliminate clerical errors and give accurate information to the entire organization on a moment’s notice.

Eliminating unnecessary complexity and information sprawl

Current ERP systems can be difficult to navigate and drag down the business with unnecessary complexity. More often than not, teams have to pull data from various locations, departments, and systems to analyze. And by the time that everything is brought together, there is no guaranteeing that all of the data is still accurate.

This is all time wasted in systems that could be unified in a single source of truth. By centralizing information from across disparate systems, where the right people can easily access the right information, there is no longer a need for chasing information in various siloes.

With complex supply chains, digital success requires a bold approach to digital operations. By eliminating spending on outdating systems and instead focusing on a more agile platform on top of an ERP, supply chain organizations can rapidly improve processes, reduce risk, and unlock the data stuck in legacy systems.

Matt Lieberson
Written By: Matt Lieberson

Matt Lieberson is a Content Marketing Manager at Quickbase.

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