When you have a “particular set of skills”, what’s the best way to scale your value across the entire organization?
”I like to use the analogy to teach teams to fish on their own. I want them to be able to have a solution, have it meet their needs, but then day two day three onward they’re often able to do on their own. They don’t always have to come back for help with moving to that next component they want to do.”
Brian Hinshaw, Business Process Analyst at AT&T
In last week’s episode of our podcast we are joined by Brian Hinshaw, a business process analyst at AT&T. Brian shares how he is “teaching the business to fish” in a sea of data by using no-code citizen development platforms, and building increased business process agility. Brian is helping teams “feed themselves” by giving them tools to improve response time and accountability by building their own custom workflows and business applications. And when determining why agility is important in business, teams being able to self-serve can showcase that impact.
Brian Hinshaw is a business process analyst and a Quickbase administrator at AT&T. Connect with him on LinkedIn.
Note: Brian’s views on this podcast are his own, and do not represent the views of AT&T.