At the end of the day, companies exist to provide solutions to problems. Supplier quality measures a supplier’s ability to deliver high-quality products that meet customer expectations. If your company’s solutions aren’t meeting customer expectations, they’re not solving the problem.
With good supplier quality management (SQM) processes, you can ensure you’re continuously adding value to your customer’s lives and exceeding their expectations. SQM is critical for businesses trying to cut down on inefficiencies in their supply chain and reducing Gray Work.
Monitoring a supplier’s performance requires the near-constant assessment of product quality, cost, compliance, etc. To do this the right way, companies need a good system. In this post, we cover the benefits of SQM and exactly how to develop a supplier management process that saves businesses time, money, and headaches.