There is, however, a better way to create the connection that is missing. It starts with connection and automation. Instead of prioritizing spot solutions, you should be looking to take a more holistic approach to solving fragmentation. Your organization has people doing tons of work every day – the right approach to collaboration and connection unites all of the information and systems that come from that work and makes sure everything is accurate and actionable.
More visibility by committing to a single source of truth will shine a light on the ways your work is disconnected – and show you where you can cut out duplicate work. Connected technology can build on this central source of truth by integrating platforms. The right collaboration tool, one that can be customized and layered with no-code, makes sure that there’s no need to ‘rip and replace’ software just to reduce fragmentation. Better automation, taken on by less than 40% of organizations according to Foundry, can be a major force to solve fragmentation as well. If technology leaders take a considered, organization-wide approach to this, you will remove the phrase “entered manually” from your vocabulary.
Think about how Henley-Valvoline did this. In order to effectively expand their real estate portfolio 3 times in 5 years, they need to collaborate across multiple teams and processes. Construction progress, site selection, and portfolio management are all happening in concert, and information matches among coordinated handoffs. This comes through visibility, connection, and automation – as we like to say, they can see, connect, and control all of their critical processes.
Challenges like this mean people need the right information at the right time – and the post-connected enterprise doesn’t bring this. While work feels more disconnected than ever, taking the right approach will bring us to the connected enterprise that we have all been seeking.