Building a no-code “agility layer”
Rockwell Automation, an American provider of hardware, software, and lifecycle services provider, had familiarity with leveraging Quickbase’s no-code capabilities for operations use cases. Management allowed them to do a trial for expanded use, to gain trust for IT. With a quick turnaround time, the team built a user interface for contracts and projects in SAP with basic reporting and made life easier for teams in project management, auditing, and life cycle tools.
Fast forward to today, Quickbase is an essential part of Rockwell Automation supported by IT – Rockwell described it as a whiteboard that you can go up to and draft up whatever is needed.
Internally, Rockwell uses many familiar tools and systems such as SAP CRM, Dynamics, Oracle, Microsoft BI and a variety of others. As Andy Kumrai put it, these larger systems are essentially the bricks in the business, and Quickbase acts as the mortar to connect them.
While systems like SAP handle major business processes, they don’t always do everything that an organization needs exactly as they do it. Rockwell, for example, leverages Quickbase for processes such as auditing, contract management, project management, lifecycle apps, channel management, and wherever they find spreadsheets/access databases. This allows them to keep track of all information and be able to activate data when they need it.
One further use case comes with data security, which is always critical to soothe IT’s concerns. Rockwell utilizes a role based governing system, designating each user role’s permissions down to a field level in a table so each user only sees the data that is pertinent to them.