Help desk and IT management software.

Set deadlines, track issues, and execute tasks with ease.

Save time with your IT processes.

It’s time to handle every call, every process, and every IT ticket more efficiently. With QuickBase, you can prototype, design, develop, and deploy fully customized, cloud-based help desk tracking software that will enable you to better serve the needs of your entire organization. Try our software now and start making positive changes in hours or days, not weeks or months. Cut down the development cycle and help your company move ahead at full speed.

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Track your most important jobs.

Whether your goal is to manage IT projects, assets, issue tracking, or service requests, QuickBase can help. Forms, tables, fields, reports, dashboards, and other app building blocks can be configured to match your unique IT processes. As your business evolves, you can adapt and change your online help desk management software to meet those needs.

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Automate your IT workflows.

Our help desk management software allows you to automate workflows and repetitive tasks with smart forms, notifications, alerts, and reminders. Improve user satisfaction and create time to drive the strategic impact of your technology resources. Need data from other apps? Connect QuickBase, in just a few clicks, with other apps and sync data automatically in the cloud. That way, you’ll have a central database of all of your workflow information.

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Stay on top of key metrics.

Create simple drag-and-drop dashboards to share just the right information with stakeholders, including your help desk or employee service team, IT employees, vendors, and department managers. Track information technology projects and key metrics with a variety of report types from summary reports to charts, maps, calendars, and timelines. Enable users to filter, sort, group, search, and modify existing reports or create their own with the easy-to-use report builder.

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Solve issues faster.

Having effective documentation systems is an essential part of organizing the modern IT department. Using QuickBase’s IT management software empowers employees and managers to adapt, change, and create more effective tracking systems. Don’t let an antiquated database drag down turnaround times of simple IT problems that can be easily fixed. Make your IT department great with our customizable help desk management software.

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