IT service management software.

Set deadlines, track issues, and execute tasks with ease.

Solve issues faster and cut your IT backlog.

Don’t let an antiquated database drag down your turnaround times. There’s a better, faster way to handle every call, every process, and every IT ticket. With Quick Base you can prototype, design, develop and deploy fully customized, cloud-based IT management software to best serve the needs of your entire organization. 

Outstanding service performance and progressive tools to manage it are now within reach. Quick Base enables you to start making positive changes in hours or days, not weeks or months. Shorten the development cycle and address requests, projects and inventory with ease and speed.   

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Customizable for your needs.

Whether your goal is to manage IT projects, assets, issues, or service requests, Quick Base can help. Designed for unparalleled ease-of-use and flexibility, our intuitive UI helps you quickly configure forms, tables, fields, reports, dashboards and other functionality to match your unique IT process.

Our cloud IT service management solution is fully configurable to meet both IT and business needs — from IT help desk/support tickets to more advanced service management processes. And as your business evolves and grows, rest assured that your online ITSM software can easily adapt and scale.

Create a Custom ITSM App

Automate your IT workflows and put your day on the fast track.

Our IT service management software has next-level automation designed to boost  workforce productivity. You can create workflows for repetitive tasks with smart forms, notifications, alerts, and reminders. 

Shorten resolution times and support key business processes with our smart automations that enable you to kick start predefined processes such as requests, approvals and changes. Leverage workflows to eliminate manual tasks, improve user satisfaction and elevate efficiency, security and compliance throughout your business.

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Stay on top of key metrics and projects.

Create simple drag-and-drop dashboards to share just the right information with stakeholders, including your help desk or employee service team, IT employees, staff, vendors, and department managers. 

Track your most important projects and key metrics with a variety of report types from summary reports to charts, maps, calendars, and timelines. Enable users to filter, sort, group, search, and modify existing reports or create their own with the our easy-to-use report builder.

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One solution to manage all your IT support.