You ever take a moment to observe the people in your office as they go about their workday? The one thing you’ll notice is that your co-workers are creatures of habit. They use the same coffee mug, eat the same thing for lunch and, in some cases, make the same bad jokes day after day. So, when it comes to selling in something as big as a new IT management system, you’re going to get some resistance from people who don’t much care for variation in their daily lives.
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