This Quick Base app is a simple but highly developed light Service Management/Self-Service Portal, to provide a best-practice Service Desk/Portal to support one or multiple company functions (ex. IT, HR, Facilities, Finance), or Customer Service Portal to support customers. This type of application typically serves all employees or many/all customers or other parties, where the company serves them through a centralized, easy-to-use portal for the information, requests and trouble-tickets they need to submit. It can have a strong best-practice element of Employee Self-Service (ESS) as well, which is very desirable. It is also highly configurable and (of course) customizable.