Provide a link to the survey on an email notification, make it available on your website, or send it via other customer communications. Calculate Net Promoter scores, customize questions and answer choices, and report on the results to identify trends and drive improvement.
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An easy to use, one table solution for a basic customer survey which can be administered online. There is one report available but the opportunity to create many more as you receive surveys back from your clients. This solution could be customized for any industry, and customized easily with additional questions.
This app was created to capture all agent feedback from the Co-browse test.
Notes from the Curator:
This app is a simple example of how you can capture feedback from phone agents using QuickBase
Your opinions are the only measure to success.
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