Catabay Customer Support PI-02

Chantelle's app for various exercises in the Build Powerful Pipelines Using Included Features course. Track business customers and their contacts, and create a support case when something needs to be resolved.

Create activities to track the phone calls and emails that are exchanged to resolve cases, and wait for the results to come back from the automated simple survey that is sent to the contact once their case has been closed.

KL 09-02-2020