What You Need to Know About the Super User Feature

Tips & Tricks
Nov 6, 2017
|
2 Min Read
Quick Base Super User Feature

Quick Base Super User Feature

 

Our October release includes several new enhancements, many of them driven by customer feedback. This release focuses on delivering platform management capabilities to enable larger, more complex Quick Base deployments. We’d like to highlight one key capability included in the release that provides powerful data and app governance features for enterprise admins: The Super User.

 

What is Super User?

The Super User feature enables realm admins to assist their end-users in managing their apps and ensure data within those apps are compliant with their corporate policies. Here’s an example of how this feature may be used:

Imagine if your corporate IT team allowed users across your company to create their own Quick Base applications so that users closest to the work can solve their own needs. Before the Super User feature, IT would typically request that the app creator invite them to the app in an Administrator role using an email address such as it@mycompany.com.  However, often the creator forgets this step, and the responsibility falls to IT to follow up with the app creator in order to gain access.

With Super User access, realm administrators can set the it@mycompany.com user to access any application within their account and realm. This enables governance and compliance with their IT policies, and avoids a situation where an app manager is on vacation and an emergency change to the app or invite must occur.

 

Super User - Quick Base

 

Super User F.A.Q

How do I setup Super Users for my account?

You must be on the Platform or Unlimited billing plan. If you’re not, contact your Account Executive for details on switching. After confirming your billing plan, submit a Care Case. Our team will send you the needed forms, and can situate these users on your account.

 

What can a Super User access?

Your Super Users can access any application within your account, unless you mark specific applications as “private”. They have app manager privileges, which allows them to change and invite users, make changes to the app structure, and confirm compliance within the app with your company’s operating procedures.

 

Super User - Admins

 

What are private applications?

If an application should only be accessible to the users invited to it and not Super Users, you may mark them as “private”. For further information, please see this help topic.

 

What happens when a Super User leaves my company?

Any account administrator should add them to your account’s Deny List, which will also remove their Super User access.

 

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