What Can IT Healthcare Software Do For Your IT Department?

Use Cases
Jan 7, 2013
5 Min Read

Comprehensive, cloud-based IT Healthcare software can help your hospital IT department run more smoothly, handle staff requests more easily, and even help them “triage” projects based on cost and ROI in order to reduce costs and improve efficiency for the hospital as a whole.

It's All Part of a Hospital Management System

A hospital IT department's duties fall into a number of categories. A robust, customizable hospital management system hosted “in the cloud” should be easy to use, easy to import and export data, and easy to set up customized applications to fit your IT staff's unique needs. Even though members of your hospital IT staff may be programmers, they shouldn't have to be in order to use an effective hospital management system.

Let's look at some of the daily tasks of a hospital IT staff and how the right IT Healthcare Software can help.

1. Responding to, prioritizing and assigning requests for service. Nothing makes a hospital IT staff happier than being able to help hospital administrators and healthcare providers. A hospital management system should support prioritizing requests for service, assigning requests to staff members, and tracking the status.

A hospital management system in the cloud permits IT directors to assign or check the status of any service request from any location with Internet access, meaning more prompt responses to keep the hospital's IT systems running smoothly.

To enhance the process, a project portfolio manager lets IT directors analyze a collection of projects based on cost and return.

2. Streamlining projects through standards, benchmarks, and tracking the status of programming and debugging. A number of features available in a great hospital management system helps IT staff do their jobs. The Knowledge Base creates a searchable collection of Frequently Asked Questions, so IT staff can provide personnel with quick answers to common questions. The Feature and Bug Tracker tracks the status of feature requests and bug reports to aid IT staff in improving the hospital management system. IT directors can sort requests in a number of ways to prioritize projects.

3. Tracking hospital assets, including scheduled maintenance and emergency repairs. Functions in a good hospital management system should permit IT staff to track the status of critical and expensive hospital equipment by number, vendor, value, what hospital personnel have it in their possession, and regular maintenance. This helps prevent delayed maintenance, which can result in premature breakdown and unnecessary wear-and-tear on equipment, which ultimately increases costs for the hospital.

Better IT Healthcare Software Benefits IT Staff, Healthcare Providers and Patients

Most importantly, a hospital management system keeps costs down for your IT staff and saves the department time by helping them track tasks and assignments, sort them in a variety of ways, and make sure no hospital issues are unresolved.

The right IT Healthcare software keeps a hospital or healthcare facility running at pique efficiency by making sure all the healthcare software that is part of the hospital management system continues running as it should. This helps prevent billing errors, treatment and prescription mistakes, staffing and scheduling errors and more.

Learn more about how Intuit QuickBase can provide the Healthcare Software Apps  to meet your operational needs.

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