Customer Stories

Podcast: Helping Those Experiencing Homelessness in San Diego

Written By: Joe Demski
November 2, 2022
2 min read

San Diego Housing Commission leaders Geofrey Bartell, VP of IT, Annie Holder, Senior Analyst, and Deana Villanueva, VP, are committed to driving innovation and enabling timely solutions for those experiencing and at risk of experiencing homelessness in their community. San Diego, the eighth-largest city in the country, is home to over 16,000 low-income households and countless others at risk of losing their housing. But the SDHC is committed to implementing innovative programs and housing opportunities for families and individuals in need.

In this episode of the GovTech Talks podcasts, our hosts sit down with the SDHC team to learn more about the direct services they provide, and how they collect, manage, and analyze complex data sets more efficiently with Quickbase.

Connecting People in Crisis to Housing Resources in Record Time with Innovative Data Collection and Tracking

Addressing homelessness in a city the size of San Diego is no simple task, but the team at SDHC is committed to offering direct service programs for those who require assistance. They analyze complex datasets to identify housing needs for those experiencing homelessness and those who are at risk. They also handle large amounts of data to outsource appropriate services for those in need, including short-term housing, locating landlords with vacancies, and intensive assistance programs.

Each program that they offer requires its own dataset and also integrates with their partner programs and ERP systems. Before switching to Quickbase, the team used a combination of technology and spreadsheets. But disparate data caused bottlenecks with a direct impact on under-housed families. They needed a simple, intuitive solution that was easy to use, integrated with their existing systems, and eliminated the need for tedious data entry.

Tune into this episode of GovTech Talks as we hear from the experts at SDHC about how they used Quickbase to create new processes for data collection and reporting, resulting in a 20% caseload reduction, and getting people into homes faster than was previously possible. Listen as they discuss how they developed a custom platform that checked all their boxes in only 3 months with Quickbase.

Joe Demski
Written By: Joe Demski

Joe Demski is an Associate Content Marketing Manager at Quickbase.

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