When it comes to creating new apps or software to solve business problems, a growing number of employees are going it on their own. Our recent survey revealed that nearly one in five information workers has built or customized a Web app or software for work purposes without support from IT.
The results of these tech-savvy innovators: faster help for customers, improved productivity and better collaboration among employees.
Many businesses recognized the productivity benefits of empowering staff to choose their own technologies to help customers and rethink business processes. However 35 percent of businesses still do not enable and encourage employees to create solutions independently. The survey found that 50 percent of information workers now turn to online databases and Web-based productivity apps, instant messaging platforms, video chat services and social networks to solve their own business problems.
See and share the infographic below for all the report highlights or click here to view a PDF of the press release.
Infographic by Column Five.
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