The calendar has finally flipped to 2021…and yet, all of the business challenges of 2020 remain. And as digital transformation remains top of mind, companies looking to modernize have to be ready to face the challenges that are due to come. Organizations need to be ready to solve for changes quickly, whenever they may come, from anywhere in the business. They need to embrace operational agility.
In a webinar last month with Harvard Business Review Analytic Services (HBRAS), CEO Ed Jennings and CIO Deb Gildersleeve joined HBRAS to break down why operational agility rose to the top of many top companies’ lists of important skills and practices. Coupled with HBRAS’ report on digital transformation during Covid-19 which surveyed over 500 executives, it is clear that the leading organizations are the ones who are flexible, adaptable, and operationally agile.
As we look forward to 2021, the HBRAS report showcases how leading organizations and IT leaders are claiming this moment to make operational agility a mission-critical business capability. Here are some of the top ways that leaders are capitalizing on their operational agility in 2021.