Can Your Business Manage to Change? – EMyth Webinar Q&A

Thank you again for joining us on May 14 for our Expert Webinar Series, “Can Your Business Manage to Change? – 4 Keys to Managing Your Projects through Change,” with EMyth Chief Brand Officer, Jonathan Raymond. A link to the recording and presentation are now available.

Below are a few questions we were unable to get to or respond to fully during the live event. If you have additional questions, please feel free to leave them in the comments.

Q: Is authority the same as “taking ownership?”

Raymond: It’s related, but not quite the same thing. The key distinction is you can have the authority to do something without having truly taken ownership of it. Ownership is that internal feeling, that your manager can feel, that you’ve truly ‘got it.’ A good way to know when it’s lacking is if, as a manager, you’ve given someone a project or authority to do something and they keep popping into your mind and you find yourself wondering if it’s really going to get done the way you want. If that’s how it feels it means they haven’t owned it, or you haven’t truly delegated it (e.g., you’re still micromanaging and looking over their shoulder and preventing them from truly owning it).

Q: How do we reduce the amount of fire fighting on non-essential projects and make sure we’re always working on the right things?

Raymond: The key here is clarity at the owner and senior management level. It’s one of your main responsibilities if you’re in the leadership role to say ‘no’ to the things that aren’t essential, otherwise you’re team has no choice but to firefight and be distracted. As the employee or manager, you have to filter that information up the chain and be clear about the impact the strain on resources is having so they have the information they need to get clearer in their objectives.

Q: Are the personal goals/indicators for me or my team?

Raymond: Both. It’s a great way for you to model leadership and not splitting life from work for your team members. You can’t and shouldn’t force them to make their own, but by being transparent in appropriate ways with yours, you may be surprised what that does and how it helps bring the team together.

Q: How does an outside consultant get on top of a team of type A personalities who are employees of the company you are hired to assist?

Raymond: You need a coach/consultant who is confident in their authority and isn’t afraid to challenge the Type A’s on the impact they’re having on others, and more importantly that they’re having on themselves. They’ve probably never had anyone in their life see them this way, so that’s the possibility. And it’s up to them to open their mind and heart to a new way of working and living.

Thanks everyone for joining me on the webinar, and special thanks to Alex Forbes for inviting me to speak with you. In the end, great project work – like most things – comes down to the people. [To learn how EMyth can help your business, schedule some free time with an EMyth coach.]

I couldn’t agree more. For additional resources related to this event, see:

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