8 Ways Tech Drives HR Operations Success

Written By: Jessica Hawley
March 18, 2019
6 min read

Employees are the lifeblood of business, and as an HR Ops professional you’re on the front lines in an ever-shifting role—orchestrating people, processes, and systems across everything from benefits and onboarding to time tracking and performance management.

Your work has never been more vital to your company’s ability to compete and thrive. As a result, you’re faced with unrelenting pressure to do more, more flexibly. You’re also being called to deliver deeper workforce insights to improve strategic direction while upholding the highest levels of data security, employee PII compliance, and other regulations. And you’re constantly adapting to organizational and business changes and expansion.

You’ve got your hands full

Like many HR ops professionals, you’re probably struggling to get the job done with yesterday’s tools. You’re tired of being bogged down by manual processes driven by spreadsheets, emails, and calls that keep you late at the office night after night. Or you’re fighting with rigid point solutions that box you in and hold you back from freely innovating. So, what’s your alternative?

Consider modernizing with a new class of app building platforms that enable you to rapidly create your own custom HR Ops solutions—without a tech or coding background.

Why Quickbase?

Quickbase’s visual and intuitive building interface not only accelerates your ability to create problem-solving apps, but it also enables you to customize them; mirroring everything from commonly used terminology to recognizable steps in an existing HR process. Your users get a familiar look and feel that makes them easy to operate and adopt.

And they’re powerful—capable of automating manual tasks, digitizing and securely housing data and documents, and putting data and insight into the right hands at the right time with alerts and notifications.

Let’s look at eight winning ways this kind of tech can help you optimize HR Ops for maximum impact on the business.

1. Elevating HR’s perception and value

Tech is more and more critical—there is a huge uptick in tech spend for HR teams. Brian Kropp, Group Vice President of the Gartner HR practice offered this take on the increasing value of leveraging tech in HR:

“Given that the US and UK both reported a 3.9% unemployment rate in the second quarter of 2018, labor markets are the tightest they’ve been for some time. For most organizations, talent is the single biggest overhead expense—and the biggest competitive advantage. Heads of HR are under extreme pressure right now to realize the promise digitalization has to offer, both in terms of the business and employee experience.”

2. Gaining a competitive edge

HR programs provide visibility into core organizational health metrics. Real-time reporting is a vital component because it delivers actionable insights on performance, time-to-productivity, or engagement. The end result? A smarter business strategy informed by a company’s workforce.

“Streamlined workflows, up-to-the-minute dashboards with automated alerts and notifications, and near instant reporting are big selling points for people dealing with the constant chaos of hand-written forms and spreadsheets. With Quickbase they’re no longer hunting for data in multiple places; they’re not emailing people when it’s time for them to do their part; and it only takes minutes to compile a custom report.”

— Kenyon Thompson, IT Manager, Schwickerts Tecta America

3. Enhancing engagement

According to Gallup, highly engaged employees and teams are 21% more productive than those who are not. Business2Community reports engaged employees help companies outperform competitors without that edge by 202%.

Engagement with employees—whether current or future—is critical. The right tech, like Quickbase, empowers your HR department to maintain optimum levels of engagement. Picture the value of automating mundane tasks so that there’s more time in the day for your HR team to pursue more interesting, fulfilling activities. Imagine being able to gain valuable insights to help enhance employee experience and job satisfaction by easily tracking their input and performance data.

“I think Quickbase users are by nature people who like solving problems. Quickbase enables us to develop high-value solutions that help make everyone’s work easier and more enjoyable, the business more profitable, and our jobs more fun and satisfying”

— Spence Lloyd, CFO, Avant Healthcare Professionals

4. Enabling self-service

Tech enables HR employees to self-serve, giving them the flexibility and speed to innovate and update apps as needed to optimize the way work gets done. It also instantly puts the right information at their fingertips.

“Our HR team doesn’t have a lot of coding experience, but with Quickbase we can easily build and customize our own no-code tools exactly to our needs and specifications. And with so many things changing all the time, being able to quickly update our own apps is a definite advantage.”

— Kelly Marek, Quickbase’s HR Operations Analyst, Quickbase

5. Securing access

Roles and permissions (or governance) ensure that your information is secure while staying accessible to the right people at the right time.

“To collaborate effectively and securely, we knew that we needed to centralize our information and that functionality such as multiple-user access, version control, and user security, was critical to our success. Quickbase gives us a high-value, low-cost platform that has enabled us to centralize our information, streamline our workflows, improve security, and improve our overall compliance processes.”

— Erik Jonte, IT Risk Manager, Internal Audit Group, Google

6. Problem solving your way

Tech can enable a system/process as unique as your company.

“I wear many hats and time is precious, so I really value the app building simplicity of Quickbase. It allows you to replace Excel with a robust, functional database without breaking the bank. And you don’t have to be a professional coder to quickly create the app a user might need.”

— Daniel Salgado, IT Director and Manager of Production Planning, Sun Paper

7. Improving compliance

Compliance is driving process automation, which can only truly be accomplished with the right technology. HR professionals need to know the right information is captured, accurate, and accessible—whether it’s for hiring statistics or pay equity compliance.

“There’s an entire cottage industry that does nothing else but manage Davis-Bacon fringe benefit allocations, but you can easily do it yourself natively in Quickbase. Cooper can use Quickbase as a software solution to automate and simplify some very complex calculations, so it no longer has to devote valuable staff time to the process.

— Brian Cameron, VP of Corporate Operations, Cooper Materials Handling

8. Simplifying integration with other systems

The ability to seamlessly extract information from various systems used by HR not only helps save time improves accuracy, and enhances automation, but also allows for more insightful micro or macro analytics and reporting.

According to the Sierra-Cedar 2017-2018 HR System Survey: “Only 17% of organizations have a strategy for integrating HR applications, with 47% handling them on a case-by-case basis. Implementing an Integration Strategy could impact business outcomes by 20%.”

Interested to know more?

Want to learn how Quickbase can take your HR ops to new levels of efficiency, effectiveness, visibility, and value within your business? Watch our webinar featuring two HR professionals and how they’ve use Quickbase to drive HR success.

Written By: Jessica Hawley
Jessica Hawley is a marketing manager at Quickbase, focused on SEO, content and social media.

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