Workflow Management System
Workflow Management System: A software application that designs and monitors specific workflows is called a workflow management system. Many workflow management systems allow users to measure and analyze processes so continual improvements can be made. These improvements could be short-term, such as reallocating tasks within a team to balance workload, or long-term, such as making structural changes to the workflow to prevent bottlenecks. Some workflow management systems have features that allow users to collaborate with each other, automate business tasks, and view progress in real time.