This QuickBase allows Tier 3 agents to track and report on escalations from Tier 1, 2, 3, and other departments. It is also used to track defects of our software, alert Tier 2 of problems, and time off.
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Author: Quick Base
Author: Kirk Trachy
Author: Kristie McGhee
Author: Chris Baker
Author: Eric Oler
Author: Sam Jones
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