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Customer Support Apps

Complete Contact Manager

Author: Quick Base | 9,637 Downloads

Track your company's ongoing relationships with other companies and contacts using this B2B-focused ...

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Support Customers

Author: Quick Base | 2,102 Downloads

Organize, prioritize and engage with customers on support requests to ensure accurate and timely res ...

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ABC Customer Request Tracker

Author: Kirk Trachy | 2,013 Downloads

ABC Customer Request Tracker keeps track of web requests without being a QuickBase user. Customers, ...

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Customer Service Help Desk

Author: Quick Base | 1,706 Downloads

Manage customer calls and create support tickets to solve customer issues. Track average handle ti ...

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Customer Satisfaction Survey

Author: Quick Base | 1,516 Downloads

Gain valuable perspective on the customer experience with this customizable survey app. Provide a l ...

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Customer Satisfaction Survey

Author: Quick Base | 1,432 Downloads

Gain valuable perspective on the customer experience with this customizable survey app. Provide a l ...

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Simple Customer Service Tracker

Author: Quick Base | 1,363 Downloads

View the historical phone calls, emails, and important documents for a customer all in one central l ...

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Contact Manager

Author: Phil Gross | 1,276 Downloads

Access your contact database from anywhere. Easily import/export data from Microsoft Outlook. ...

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Work Order Management

Author: Chris Baker | 1,172 Downloads

This application is meant to help property management companies properties keep track of leases and ...

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Order Manager With Inventory Tracking

Author: Nathaniel Montgomery | 1,047 Downloads

Create orders consisting of multiple products and/or services for your customers. Manage customer r ...

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Feature and Bug Tracker

Author: Quick Base | 985 Downloads

Everyone wants to track bugs their own way. But that doesnt mean you have to use a spreadsheet or de ...

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Client Services Call Log

Author: Quick Base | 932 Downloads

Log inbound and outbound calls made to clients and manage future call backs with this simple CRM. ...

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Customer Service Manager

Author: Quick Base | 897 Downloads

Coordinate a customer service team or center more effectively with this comprehensive customer servi ...

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Customer Call Log

Author: Quick Base | 815 Downloads

This customer call log software helps a team track every incoming call from clients and customers to ...

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Change Requests

Author: Quick Base | 650 Downloads

Track incremental change requests from internal or external customers; then prioritize, assign, and ...

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Team Complete Contact Manager

Author: Kristie McGhee | 626 Downloads

Track your company's ongoing relationship with companies and contacts with this Essential Plan Ready ...

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Salesforce Lite (CRM) for QuickBase

Author: Greg Robin | 491 Downloads

This QuickBase allows an organization to track sales and support items with Company accounts. ...

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Essential IT Ticket Help Desk

Author: Kristin Godoy | 456 Downloads

Essentials Plan Ready - Solve problems for internal employees and company contacts with this IT tick ...

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Essentials Customer Service Help Desk

Author: Isaiah Morris | 436 Downloads

Essentials compliant. Manage customer calls and create support tickets to solve customer issues. T ...

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Essentials Support Knowledge Base

Author: Isaiah Morris | 411 Downloads

Essentials Compatible Create a library of articles and frequently asked questions to allow your comm ...

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Discussion Forum

Author: Quick Base | 351 Downloads

Copy this sample to allow a community of people to have a web hosted discussion! If you click on th ...

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Customer Support

Author: Phil Gross | 325 Downloads

Customer Support helps you and customer service representatives track customer inquiries and ensure ...

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Essential Homecare Patient CRM

Author: Elise Orr | 317 Downloads

Manage sales activities and productivity, schedule future calls and meetings, and attach important d ...

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Time Off Request Tracker

Author: Paul Mueller | 295 Downloads

Tracks time off requests for shift employees that absolutely must be around. This app only has the o ...

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Email Marketing Contact List Manager

Author: Justin Lapier | 293 Downloads

This application was designed to keep track of Names, Email Addresses, and group them by different M ...

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Resource Management for Landscaping Services

Author: Davin Wilfrid | 279 Downloads

Your customers, jobs, employees and equipment -- all in one place. ...

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Contract Maintenance Application

Author: Patrick Ahern | 272 Downloads

This app allows a company to track contracts relating to their customers(vendors). The user can easi ...

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The Feedback App

Author: Nathan Underwood | 244 Downloads

Otherwise known as "FeedbApp"! Retooling an app and making iterations to enhance it over time is ...

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Asset Management

Author: Charles Giles | 220 Downloads

IT focused application with comprehensive asset management capabilities. ...

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Essentials Automotive Service Tracker

Author: Isaiah Morris | 210 Downloads

Essentials Compliant. This application is designed to track the service performed on your auto fleet ...

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Operations On-Call Schedule

Author: Peter Fearey (intuit) | 199 Downloads

This is the application used by the QuickBase team to create the operations schedule for our support ...

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Medical Billing Claims

Author: Elise Orr | 185 Downloads

This application is designed to keep track of patients, their appointments, claims sent to the insur ...

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Customer Research: Interview Notes

Author: Elizabeth McCann | 184 Downloads

Detailed notes from phone calls with paying customers. Interviews conducted in certain period. ...

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CRM, Billing, and Project Management

Author: Elise Orr | 179 Downloads

Track Projects/Time Cards/Expenses/Invoicing/Activities. **** Note from Curator**** This is an e ...

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Inbound Call Tracking

Author: Phil Gross | 167 Downloads

Use this QuickBase to assign incoming calls to sales reps, and ensure every lead is contacted. ...

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Team Coaching Tracker

Author: Eric Hansen | 162 Downloads

Easily keep track of your team, their goals, and the meetings you have with them to help them grow a ...

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Essential Support Customers

Author: Kristin Godoy | 159 Downloads

This is the essential ready version of Support Customers. Organize, prioritize and engage with cust ...

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Order & Vendor Manager With Inventory Tracking

Author: Kristie McGhee | 157 Downloads

Create orders consisting of multiple products and/or services for your customers. Track the Vendor O ...

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Project Manager with Help Desk and Surveys

Author: Phil Powis | 144 Downloads

This is a version of Complete Project Manager that includes both Help Desk and Surveying functionali ...

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Customer-Driven WIP List

Author: Tim Teichman | 137 Downloads

This database used to track all customer-driven product related work including responses to Escalati ...

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All-Star Appointment Scheduler

Author: Sam Jones | 135 Downloads

An easy way to make appointments available for people to schedule meetings and calls with you. Much ...

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Work Request System

Author: Eloyse Ellerman | 129 Downloads

Allow customers to put in requests and automatically confirm and notify them via email with status c ...

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Automotive Service Tracker

Author: Mike Spikes | 112 Downloads

This application is designed to track the service performed on your auto fleet. This could be a pers ...

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Junkyard Parts Tracker

Author: Nathaniel Montgomery | 108 Downloads

Keep track of all vehicles in the yard and what parts are still on them for sale. Quickly search for ...

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Incident Tracking With Knowledge Base Flow

Author: Phil Powis | 97 Downloads

This application features SLA Tracking (with variable SLA depending on brand and severity), as well ...

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Voice of Customer (VOC)

Author: Steve Grey | 91 Downloads

This is a CRM app that captures cases logged by your customers. It tracks customer cases, top issues ...

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Customer Relationship Manager

Author: Quick Base | 88 Downloads

This fully customizable app, one of many starter apps available in QuickBase, demonstrates how you c ...

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CRM Basic for Insurance Agents & Brokers

Author: La Wanda Kelly | 83 Downloads

Track contacts, phone calls, emails, and future appointments, and upload important documents in this ...

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ABC Customer Approval Tracker

Author: Kirk Trachy | 83 Downloads

This Project Management app notifies the customer when the project is completed. Inside the email no ...

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CRM and Team Management

Author: Elise Orr | 73 Downloads

This application will allow you to track clients, which territory the are in, all client activities ...

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Help Ticket Tracking - Essentials Compliant

Author: Elise Orr | 71 Downloads

Track projects at a high level to improve visibility, efficiency, and on-time project completion. ...

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Homecare Patient CRM

Author: Elise Orr | 63 Downloads

Manage sales activities and productivity, schedule future calls and meetings, and attach important d ...

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Contacts Manager | Companies Offices Contacts

Author: Lawrence Wiggins | 61 Downloads

This is a very basic starting point for any application. It has a companies table, offices table, an ...

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Service Desk

Author: Jim Lieder | 61 Downloads

Ready for immediate use. Simple, two table design comes complete with charts and graphs to summarize ...

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Sales Support CRM

Author: Mike Vaughn | 60 Downloads

Capture incoming requests and track them as they are assigned to resources and completed. ...

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Help Desk Call Log

Author: Brandy Ferguson | 59 Downloads

Track projects at a high level to improve visibility, efficiency, and on-time project completion. ...

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Customer Phone Interview Log

Author: Lisa Rogers | 56 Downloads

This is a Quickbase we used to record the results of telephone interviews with customers. It's been ...

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Technical Escalation Database

Author: Yves Talbot | 53 Downloads

The Technical Escalation Database tracks and communicates customer issues that are unable to be solv ...

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Example - Reports with Formula Fields for Conditions

Author: Xavier Fan | 47 Downloads

This is an example app to answer the query in this Community questions: https://quickbase-community ...

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Gym - Trainers & Clients

Author: Elise Orr | 47 Downloads

This application will not only help you keep track of your members and their appointments but also t ...

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Transactional Net Promoter Surveys

Author: Justin Lapier | 44 Downloads

This application allows customers to submit surveys based on interactions with representatives. It a ...

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Lease Management & Escalation Tracker

Author: Kristie McGhee | 42 Downloads

Track your Properties & Units, the lease associated. Track payments made by Tenants and Escalati ...

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EXAMPLE - Report from Many-to-Many Relationships

Author: Xavier Fan | 42 Downloads

This is an example app to answer the query in this comunity question: https://quickbase-community. ...

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NPS Program Dashboard

Author: Tommy To | 41 Downloads

This QB application has been designed to intake customer satisfaction survey and calculates the net ...

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Project Activity Log: Project Management

Author: Eli Byrnes | 40 Downloads

Track your Project Contacts, Project Schedule, Visitor Logs, Inspections, Contractor Logs, Project A ...

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Example: Form Rule to Track Field Change

Author: Xavier Fan | 39 Downloads

This is an example app to answer the query here: https://quickbase-community.intuit.com/questions/8 ...

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Feature Release Management App

Author: Rob Spence | 37 Downloads

A sample Agile Feature Release Management Application ...

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Opportunity Tracker by Site & Divisions

Author: Kristie McGhee | 36 Downloads

Track your company's ongoing relationship with companies and contacts with this B2B-focused CRM app. ...

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Incident Tracking and Product Registration Portal

Author: Phil Powis | 35 Downloads

This application tracks incidents for a support team, as well as provides a portal for product regis ...

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Installation Aging System

Author: Mike Vaughn | 34 Downloads

This application tracks installation appointments to install a product at a customer's location. ...

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Manage Product Support Teams

Author: tamara stockton | 33 Downloads

This database manages a product support team. ...

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On-Call App

Author: Puneeth Kumar Padmanabha | 32 Downloads

This is an on call app that displays the US SDT people on call list. ***NOTES FROM THE CURATOR*** A ...

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Customer Contact Preferences

Author: Chris Baker | 31 Downloads

This database contains the list of customers who have opted out from being contacted for marketing p ...

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Self Directed Customer Management

Author: Pamela Crumpler | 27 Downloads

The Consultant/Support Broker portal helps case managers track data as it relates to the members the ...

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Home Cleaning Service App

Author: Kristie McGhee | 26 Downloads

Track your Customers and their homes you keep clean. This app will support you house keeping or home ...

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Project & Customer Service CRM Tracking

Author: Elise Orr | 25 Downloads

Manage multiple projects and tasks in one central location. You'll have the visibility you need to g ...

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ABC Franchisee Project Manager

Author: Kirk Trachy | 23 Downloads

This project management app is tuned for franchisee support. See Video: https://youtu.be/kRJmNpmaNhU ...

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Marketing Plan & Service Consulting Portal

Author: Kristie McGhee | 22 Downloads

Track contacts, phone calls, emails, and future appointments, and upload important documents in this ...

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Booking Agency - Act Tracking

Author: Elise Orr | 22 Downloads

This application is meant to help a book agent keep track of agencies they deal with, the acts, thei ...

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CRM: Graphics Installations and Service Requests

Author: Eli Byrnes | 21 Downloads

Track your Customers, Contacts, Jobs, Installation Schedules, Installers and Activities related to C ...

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ABC Conference Meeting Manager

Author: Kirk Trachy | 20 Downloads

This app helps track your team and meeting room availability at conferences. You enter your team and ...

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ABC Issues and Stakeholders

Author: Kirk Trachy | 19 Downloads

When you have an issue, it can affect many locations and many departments. This application gives yo ...

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Customer Service Management 2

Author: Joseph Brennskag | 18 Downloads

View the historical phone calls, emails, and important documents for a customer all in one central l ...

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Ticket

Author: Karthik Basavaraju | 18 Downloads

This application represents a simple request ticket. ...

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Sales Management

Author: Duncan Hooper | 15 Downloads

Gain visibility and detailed reporting on sales opportunities and sales pipelines with this very rob ...

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Help Ticket Tracking

Author: Elise Orr | 15 Downloads

Track projects at a high level to improve visibility, efficiency, and on-time project completion. ...

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Call Centre Tracker

Author: Gavin D. | 14 Downloads

Simple incident call tracker to assist call centers or emergency centers to associate calls with spe ...

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PTG Attendance Documentation

Author: Erika Marie Dunnington | 13 Downloads

All attendance conversations/notifications should be tracked here ...

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Monitoring form

Author: Saravanan Nagaraj | 13 Downloads

Call center monitoring/Coaching form ***NOTES FROM THE CURATOR*** An easy to use application that c ...

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Control de inventario sistemas

Author: Alejandro Maltos | 13 Downloads

The Asset Tracker provides your business with a central place to organize assets, including tracking ...

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Operations Master

Author: Stefan D Thresh | 13 Downloads

Gain visibility and detailed reporting on sales opportunities and sales pipelines with this very rob ...

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One Table: Contacts

Author: Lawrence Wiggins | 11 Downloads

A contacts table you can use to quickly get started. ...

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Engine Unit Ticket Tracker

Author: Kristie McGhee | 10 Downloads

Manage customer calls and create support tickets to solve customer issues. This application was desi ...

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EMS Slipstream ULIP Requests and Approvals

Author: Balakrishna M | 7 Downloads

EMS Slipstream/ULIP Requests and Approvals ...

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Partners

Author: Morgan Debaun | 6 Downloads

Track partnerships for your vertical and see all the partnerships for the Health Division. ...

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Waste Management

Author: Elise Orr | 6 Downloads

This application will allow you to keep track of the customer's trash pickup dates, drivers/resource ...

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Dunder Mifflin CRM

Author: Marguerite Keating | 6 Downloads

Our companies, contacts, activities, and documents. ...

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New England FCU | PhoenixXM | Issues Log

Author: Danny Lee | 5 Downloads

***Notes from the Curator*** This is a customized version of the popular IT Ticket Help Desk applic ...

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R&D Escalation Tracker

Author: Bharath Gopi | 5 Downloads

The Escalation Database tracks and communicates customer issues that are unable to be solved by supp ...

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Leaders Tracking App

Author: Isabel L. | 5 Downloads

This is app to keep track of customers that are assigned to specific agents to contact throughout th ...

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EIAM SSO On Boarding Application

Author: Amit Shastri | 3 Downloads

This App is for registering requests for on boarding your application to EIAM SSO. ...

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Co-browse Agent Feedback

Author: Kevaughn Elliott | 1 Downloads

This app was created to capture all agent feedback from the Co-browse test. Notes from the Curator: ...

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Unified Profile Support

Author: Tobias Wenzel | Downloads

A simple tool to send error reports to the Unified Profile Store team. ***NOTES FROM THE CURATOR*** ...

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