Subprocessors

Last modified and current as of: July 11, 2025
 

QuickBase, Inc. (“Quickbase”) uses certain subprocessors to assist it in providing the Quickbase Services as described in the Terms of Service.

What is a Subprocessor?

 

A subprocessor is a third party engaged by Quickbase who has or potentially will have access to or process service data (which may contain personal data). Quickbase engages different types of subprocessors to perform various functions as explained in the tables below. These lists may be updated by Quickbase in the event of changes to its subprocessors, and notice shall be effective as of the date of update.

Note that the location of services indicated below is the location(s) in which the subprocessor has facilities, servers, or personnel, and where the substantive services are performed. Many subprocessors provide services on a global scale—meaning that the location of their service depends on the location from which a user accesses the Quickbase Service (for example if a user is located outside of the U.S. and E.U. then these services may transverse infrastructure located outside of the U.S. and E.U.).
For certain subprocessors indicating a location outside of the U.S., the location of services will depend on the customer’s selection of either U.S. or E.U. data hosting.

The following is a current list of subprocessors that may process data, including customers' personal data stored in Quickbase applications.

NamePurposeLocation of Services
Amazon Web Services, Inc.Data hosting and API integration
Optional AI Processing*
U.S. or E.U.
Cloudflare, Inc.Content distribution and security servicesU.S. or E.U.
Google, LLCData hostingU.S. or E.U.
Mapbox, Inc.Mapping dataU.S. or E.U.
MessageBird USA, Inc.Email servicesU.S. or E.U.
Snowflake, Inc.Data warehousingU.S. or E.U.
Transcend, Inc.Data privacy managementU.S. or E.U.

The following is a current list of subprocessors that may process personal data, including personal data of Quickbase users.

NamePurposeLocation of Services
Amazon Web Services, Inc.Data hosting and API integration
Optional AI processing*
U.S. or E.U.
BillingPlatform Corp.Customer billingU.S.
Cloudflare, Inc.Content distribution and security servicesU.S. or E.U.
Colony Labs, Inc. (dba Scribe)Business intelligenceU.S.
Diversified Business Solutions Pvt Ltd (dba ExamOnline)Optional Quickbase certification examsU.S., E.U., India
EdInvent, Inc. (dba Accredible)Optional Quickbase certificationU.S., U.K.
Gainsight, Inc.Business intelligenceU.S., E.U., Israel, India, U.K.
Gong.io, Inc.Call recordingU.S.
Google, LLCData HostingU.S. or E.U.
Marketo, Inc.Communications technologyU.S.
MessageBird USA, Inc.Email servicesU.S. or E.U.
Microsoft CorporationEmail services and call recordingU.S.
OneTrust, LLCCookie ConsentU.S.
Pendo.io, Inc.Product usage analyticsU.S.
Salesforce.com, Inc.Sales and customer service, internal and external communications (via Slack)U.S.
Snowflake, Inc.Data warehousingU.S. or E.U.
Splunk, Inc.Log managementU.S.
Transcend, Inc.Data privacy managementU.S.
Zoom Communications, IncWeb conferencing and telecommunicationsU.S.

The following is a current list of professional services subprocessors and partners that may process personal data.

NamePurposeLocation of Services
Aeries Technology Group
Pvt Ltd
Optional professional servicesIndia
Alan CantantanOptional professional servicesPhilippines
Alexander Lopez
Cervantes
Optional professional servicesMexico
Data Collaborative Inc.Data Collaborative Inc.U.S., Australia
Great Parents LLC (dba Cloudbase Services)Optional professional servicesU.S.
Leonardo Ruben GrasettiOptional professional servicesMexico
Quandary Consulting Group, LLCOptional professional services   U.S.
Sympo, Inc.Optional professional servicesU.S.
Synctivate, Inc.Optional professional servicesU.S.
Taksa Technology Solutions, Inc.Optional professional servicesIndia
Trinity Integrated Solutions,
Inc.
Optional professional servicesU.S., Costa Rica
VeilSun, Inc.Optional professional servicesU.S., South Africa
Watkyn LLCOptional professional servicesU.S., Mexico, Spain, Portugal, Serbia

The following is a current list of Quickbase entities under common control with Quickbase
that may process personal data.

NamePurposeLocation of Services
Cloudpipes EOODOptional Pipelines ServiceU.S. or E.U.
FastField, Inc.Optional FastField Forms ServiceU.S., U.K., Australia, or E.U.

*Processing for generative AI purposes is optional and dependent on your use of the AI features. AI features may be disabled entirely by your realm admin.
 

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