"I think the epiphany comes, where in three clicks, you can understand the entire health of an organization and job."

Robert Salaj, Director of Operational Excellence

Lighthouse Electric Uses Quick Base to Bridge Communication & Information Gaps with Jobsite Foreman

One of the largest electrical contractors on the East Coast, Lighthouse Electric Company, Inc. is constantly seeking ways to optimize business operations and project outcomes through technical innovation at all levels of the organization. The adoption of a no-code/low-code Quick Base platform, for instance, is enabling business builders to rapidly develop process-improving apps that are modernizing the way work gets done.

Challenge

  • Enterprise growth and change outpacing technology infrastructure
  • Communicating or transferring information primarily done via paper, spreadsheets, and email
  • Lack of real-time information to assist with critical decision making at jobsites
  • Difficulty quickly locating data and documentation about tools, safety, inventory, production planning, sales opportunities, etc.

Solution

  • Quick Base online control system for fast and easy information sharing
  • Tool Rental System app for automating tool ordering and inventory tracking
  • Quick Base platform as a launch pad for 20+ online apps that serve as a centralized ERP backbone

Benefits

  • Quick Base as a launchpad for enterprise-wide process improvement
  • Quickly puts business information into decision makers’ hands with self-serve custom reports
  • Positions LECO at the forefront of an electrical construction information revolution and digital transformation

One of the largest electrical contractors on the East Coast, Lighthouse Electric Company, Inc. is constantly seeking ways to optimize business operations and project outcomes through technical innovation at all levels of the organization. The adoption of a no-code/low-code Quick Base platform, for instance, is enabling business builders to rapidly develop process-improving apps that are modernizing the way work gets done.

Challenges

A continuous improvement and process-oriented business, 35-year-old Lighthouse Electric Company, Inc. (LECO) is known for its field talent and cutting-edge innovation in electrical and technology design construction. Catering to commercial, institutional, and industrial clients, it has become the go-to resource for technically challenging electrical construction projects throughout Eastern United States.

Recently, the company formed a prefabrication division to design, build, and ship kits and sub-assemblies to construction sites. To maximize efficiency, a centralized control system was needed to replace spreadsheets, documents, and emails shared between field, design, and manufacturing teams. LECO also wanted to automate inventory tracking and management to simplify tool rentals and maintenance.

“Instead of buying expensive manufacturing, production control, and asset tracking software that would be hard to adapt to our processes, or invest in creating a traditional coded solution, we opted to build our own custom tools with Quick Base,” says Robert Salaj, Director of Operational Excellence at LECO.

The Solution

Fast and easy development of a Quick Base prefabrication app now provides users with automatic updates on orders, designs, and manufacturing status from real-time dashboards. Automated alerts and notifications facilitate better communications about when kits need to be at jobsites for seamless hand-offs.

The new Quick Base tool rental system has turned telephone tag and the need to physically check on the availability of tools in the warehouse into a highly visible, seamless process. Orders are now submitted in the field and automatically entered into the system. With full visibility into the availability, location, and maintenance status of all rental tools, fulfillment is coordinated much more efficiently with a lot less work.

“I see Quick Base as a tool that complements lean and continuous improvement cultures.” says Salaj. “You can use this technology to prototype exactly what you want and help your stakeholders quickly envision what the future state could look like; and then deploy a fully tested app on a secure platform partnering with IT governance policies. Seeing those process improvement changes happen quickly helps build faith that continuous improvement methodologies can have a real and lasting impact on the enterprise in a shorter timeline than with traditional practices.”

The Benefits

The need for tools, materials, and information at the point of installation—combined with the initiative of employees, IT, and business process owners to improve operations daily—have fueled the development of over 20 integrated, process-enhancing apps.

“In the past, we were a multi-million-dollar company running projects primarily with job folders on shared drives,” says Salaj. “Quick Base is now supporting almost everything, integrating departments, and driving an information revolution that is a real game changer in differentiating us in this industry."

Quick Base apps are modernizing and standardizing processes across systems from Tools, Inventory, and CRM to job and safety management. Users are now more productive in their jobs and can easily collaborate and keep current on all aspects of a project.

In addition, all that daily activity is being tracked and funneled into a centralized repository that enables decision makers to quickly self-serve their own custom reports or provide a conduit for executive level reporting.

“I think the epiphany of value comes, where in three clicks, you can understand the entire health of an organization and job,” says Salaj.