effective as of 1/1/2020
The California Consumer Privacy Act (“CCPA”) was passed on by the California State Legislature and signed into law on June 28, 2018. The law goes into effect starting January 1, 2020. More information on the CCPA is available from the California Office of the Attorney General.
For information specific to how Quickbase handles personal information related to the Quickbase platform, (in its role as Service Provider), please see our Security Page.
CCPA Consumer Rights Info
The CCPA enhances privacy rights and consumer protection for residents of California by allowing California residents more control over how companies collect and use their personal information. Under CCPA, California consumers have the right to:
- request details regarding the personal information we collect (including how we use/ disclose this information), and request corrections to this personal information*
- delete their personal information*
- opt out of any “sales” that may be occurring
- not be discriminated against for exercising these rights
*Please note, your right to access and right to deletion are not absolute and are subject to certain exceptions. For instance, we cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information, your account with us or the security of the business’s systems of networks.
How to exercise your rights under the CCPA
Under our current practices and business implementation, we not sell personal information. California consumers may make a request pursuant to their rights under the CCPA by emailing us at [email protected]. Please include “CCPA REQUEST” in the subject line of your email.
When a request is made, we may verify your identity to protect your privacy and security. We will respond to written rights requests within 45 days following receipt at the e–mail address stated above. If we receive your request at a different e–mail or mailing address, we will respond within a reasonable period of time. Please note that we are only required to respond to each customer once per calendar year.
Information we collect
In order to better engage with you, we may collect certain information directly from you, from third parties with whom we partner, and from publicly available sources. The below list provides an overview of our Personal Information collection practices for California residents, and includes terms defined under the CCPA, including but not limited to the categories of information listed
- identifiers such as your name and email address,
- employment information, e.g. where you work,
- commercial information, for example details of what prospective customers choose to purchase (or not to purchase) from Quickbase
- inferences we draw about you, for example, based on your relationship with QB,
- electronic network data such as IP address and user agent.
Information we disclose for business purposes
We have limited relationships with third parties to assist us in providing the best experience possible when you interact with Quickbase.
- Perform Services/ Short-Term Uses. We share information we collect with tools maintained by third parties to help us connect with you, customize your experience, and provide access to Quickbase resources.
- Security. We use third party tools to manage and secure traffic and activities on our website.
- Audit. We rely on third party platforms and service providers to help us meet our financial, governance, and regulatory obligations, and to support our analytics teams.
Whenever possible we share information in an aggregate, de-identified, or anonymized format. Information is only shared to the extent necessary to perform these functions.