Simplify Field Operations: New FastField AI and Automation Tools

Field operations teams face countless small bottlenecks that add up to big delays: from photos that never make it back to the office, a mistyped serial number that breaks reporting, or a team member who forgot last month’s safety check. You spend time fixing the process instead of doing the actual work. That’s busy work, and it’s expensive. 

FastField helps field teams break that cycle. In our recent Feature Focus webinar, we showed how FastField’s newest tools eliminate those everyday inefficiencies. From Label Scanner OCR to AI Workflow and Task Scheduler, these tools are built to help your team move faster, stay connected, and focus on what really matters: getting the job done. 

Here’s a look at the new tools that make field operations faster, easier, and more connected. 

Smarter Data Capture: Point, Scan, Done   

Let’s be honest: manually typing a long serial number in the middle of a noisy site with gloves on is a one-way ticket to errors. Enter Label Scanner OCR. Instead of wrestling with keyboards, field techs can simply point their phone.  No more guesswork, no more “Was that a 6 or a G?” text threads. 

You can save scan templates for repeatable workflows, handle bulk captures (think: hundreds of labels in minutes), and even validate SKUs, lot numbers, which means fewer callbacks, cleaner asset registers, and audit trails that actually line up.

Turn Submissions into Action with AI Workflow   

If you’ve ever stared down a backlog of inspection forms, you know how slow and inconsistent manual reviews can be. Enter AI Workflow, which automatically analyses submissions and applies consistent logic to trigger the right next steps, reducing manual review time and improving accuracy.  Just type what you want it to look for in the dialog box, like you’re chatting with a coworker or asking ChatGPT, and it’ll take care of the rest. 

A utilities team processing thousands of readings daily can now detect anomalies in minutes with AI Workflow. It automatically spots outliers, creates a repair ticket, and notifies the right supervisor—all in minutes instead of the hours or days of manual triage used to take. That means faster response times, consistent compliance, and the comfort of knowing nothing critical slips through while your team focuses on the fixes.  

Plan and Assign Work in Advance: Task Scheduler   

Recreating recurring tasks every single time is repetitive and time-consuming. With Task Scheduler, you can set up one-time or recurring tasks. Set daily, weekly, or monthly tasks, or just plan work in advance. Assign the right owners, and the system dispatches automatically. No manual re-entry, no sticky notes, no “who was supposed to do this?” 

Facilities and compliance teams use this for preventive maintenance: schedule HVAC checks across sites, have the app assign the tasks, collect the submissions, and flag anything overdue. Managers get real-time dashboards instead of daily phone calls; tech gets clear, predictable work.

It makes one-time or recurring processes predictable, easy, and dependable. 

Get Help That Feels Like a Teammate with Fia

You know the moment: something’s off in a form, and you don’t remember the workflow to escalate it. You could hunt through menus, or you could ask someone who knows exactly what to do. That’s the idea behind Fia: a conversational assistant that behaves like a smart co-worker in your pocket. 

Fia isn’t a scripted bot. Ask Fia, “How do I flag this form as urgent and notify the safety manager?” and it will guide you through the steps to set up the multi-step action. No need to dig for a how-to doc. For new hires and seasonal staff, that means less training. For experienced crews, it means less time navigating app menus and more time fixing the problem. Simple requests, instant execution, exactly what you need when things are busy and decisions matter.

How These Tools Help Your Field Teams 

These updates aren’t shiny add-ons. They remove the daily friction that slows your work down and adds risk. Faster, cleaner data means better decisions. Automated reviews and routing mean faster fixes and more consistent compliance. A conversational assistant means less time figuring things out and more time doing them. And all of those scales without adding headcount.