With organizations looking to become more agile and more flexible, dual-track transformation provides a clear path forward to operational agility and digital transformation. For the organizations who have seen their business models altered due to Covid-19, this is the moment to focus on digital transformation.
A major key to that is innovation coming both at the leadership level and across the entire business – a big point in the right governance models for innovation. This report found that 77% of respondents strongly agree that successful digital transformation requires innovation at the enterprise level and across departments. With users at the business level enabled to solve the problems they are closest to, when major business adjustments need to happen – such as adjusting to Covid-19 – they can happen rapidly instead of taking up dedicated IT resources.