Each component of the infrastructure which powers Quickbase — from network equipment to web, app and database servers—is highly available and redundant. If something were to drastically impact our production services, our DR capabilities are best in class. Quickbase maintains 2 identical, geographically diverse, production-ready data centers. Production data is replicated to the hot standby data center with up to a 15 minute delay, i.e., a recovery point objective (RPO) of 15 minutes.
If an issue were to impact the production site, we only need 2 hours to bring up production at the DR site, i.e., a recovery time objective (RTO) of 2 hours. We periodically (2-4 times per year) switch between the two data centers as part of our normal disaster recovery plan validation process. Switching between data centers allows us to ensure that Quick Base’s disaster recovery plan is tested and working properly should there ever be a real disaster.
Further information about our platform architecture can be found in our Platform Evaluation Guide.