• How & When to Tell Your Boss You’re Pregnant

    I recently had my second child, and so lately I’ve been a bit more active on birth boards,

  • How Stress Works

    Stress is a necessary fact of life for us humans. Indeed, it has helped us survive. But over

  • Is Your Staff Mailing It In? How to Raise the Bar:

    Alison Green, the writer at one of my favorite blogs, Ask a Manager, recently received this question from

  • 4 Most Common Leadership Mistakes

    We all make mistakes. Sadly, as leaders, our mistakes have the power to hurt other people. The good

  • Process Improvement Playbook: Overcoming the Hurdles of Manual Processes in the Workplace eBook
  • The Value of Peer Adviser Groups

    Most would say that mentors are essential, but unfortunately, a lot of mentor relationships fall apart after a

  • The One Meeting You Shouldn’t Skip

    I know, I know. You don’t need another meeting to attend. But this one is critically important to

  • How to Leave Your Job Gracefully

    Along with Penelope Trunk, I was recently interviewed by Rachel Mendleson at Canadian Business Magazine about how to

  • Know Your “Default” Leadership Settings

    At the Harvard Business Review Leadership Blog, Linda Hill and Kent Lineback have some excellent suggestions for understanding your

  • 6 ways to supercharge your finance team: true stories about saving time and driving success
  • How to Respond to a Rude E-mail

      A few weeks ago, I got a jaw droppingly rude e-mail from someone with whom I have

  • Creating a Customer Referral Engine

      John Jantsch is one of the top strategic thinkers in business today.  The author of the Duct