If your company runs around the clock on a twenty four by seven, three sixty five schedule, it could be at risk for communication issues among the teams who cover different shifts. Twenty-four hour operations add an additional dimension of complication to working in teams. Before you run into problems and start hearing things like “Well, we couldn’t because third shift didn’t...” or “Yea, those day shift guys think they’re better than...” take some proactive steps to ensure good communication between your shifts.
The key to your success is having each shift communicate critical issues to the next shift so they can be successful. Too many times companies end up with shift teams working against – rather than with – each other. It’s critical that you consistently communicate how each shift team contributes to the success of the whole. That will help you keep their communication lines open.
Here are four simple tactics you can implement to overcome that challenge.
These are four pretty low tech solutions. With today’s technology, there’s no reason to have communication disconnects between shifts. What other suggestions do you have?