Crystal Bay Solutions LLC
The Crystal Bay Solutions team is differentiated by our extensive, multi-industry senior management experience. We bring that expertise to workflow process consulting, training, support and management of client applications. Our focus is custom, highly effective and affordable workflow apps for SMB, mid-market companies and non-profits. We have more than 16 years of experience specializing in high-touch, consistent level 5 rated client service. We offer an extensive list of pre-built applications such as HR Management, OSHA Employee Injury/Incident Tracking, SOX Sarbanes Oxley Reporting, and a wide variety of Non Profit solutions such as comprehensive CRM, Grant Management and Program Performance/Outcomes Tracking. We offer extensive initial consulting, without obligation, to ensure that your clients have clear expectations of what they can expect from their Quickbase implementation.. Our services include consulting on business workflow design and optimization, custom development, ongoing application support as well as administrator and end-user training.
Business Skills
- Application Development
- Application Development
- Business Process Analysis
- Training
- Technical Support
Average Customer Rating
Excellent and Prompt Service!!!
Working with Crystal Bay Solutions was a pleasure! Cullen did an excellent job understanding our needs and developing the features we needed for our management team. He made it easy to understand and even provided instructions for us to utilize those new features. Cullen was very patient, easily rea...
Patient, Supportive, Accessible, Knowledgeable
The Quickbase team recommended Crystal Bay Solutions to us, and I'm so glad they did. Cullen not only supported our app build but spent hours helping us map out the data structure to ensure we built a sustainable solution for our growing company. He is extremely patient with us and always accessible...
Great Project Management Development Support
Cullen worked with us on two project management applications for large disaster recovery projects. Our in-house developer created the first base application, but our needs quickly grew to require development support within the first month of operations. We needed to evolve the apps to accommodate wo...
You did it!
Crystal Bay Solutions designed a CRM solution for Sight Word Busters that has enabled our education/literacy related nonprofit to effectively track every aspect of our 501c3. The CRM includes volunteer information, placement and schedules; student data; school coordinators roles; and even incorporat...
Reliable, Quick Work
Crystal Bay Solutions LL came highly recommended to us and they did not disappoint. We had a very tight deadline that required a rush-delivery for a relatively complicated application. Not only were they able to accommodate our deadline, but our developer was always very responsive for any questions...
Comprehensive Support Services
Thank you to Crystal Bay Solutions for offering comprehensive Support Services. Your communication style is very clear and your support very reliable. We've enjoyed building a constituent management application in QuickBase with the help of Cullen and the team.
Way above and beyond
I cannot tell you how fortunate we feel to be working with Crystal Bay Solutions. They have been so patient in working with us to get our reporting exactly right, and have spent a great deal of extra time talking with our program leaders to ensure that they get the functionality they need. This is...
Top Notch Quick Base Consultant
I have worked with Cullen/Crystal Bay Solutions for over two years where he was the sole Quick Base expert on a critical, enterprise wide application. Cullen is one of those rare professionals that go above and beyond every single time to ensure he exceeds client expectations. His problem solving a...
Yes Sir
This worked out for us. We tried working out our database on our own for a while, but there were some complicated things that were beyond us. Cullen stepped in and got things straightened out, and even gave us some above-and-beyond advice to help us correct our architecture to avoid future problems...
Virtual Business Management
My business model changed from a central office to a decentralized operation with staff working from home offices. Crystal Bay developed a solution that enabled me to quickly send out client assignments to each staff consultant. Once the assignment was completed, the consultant entered a summary o...
Cullen Coates Extraordinaire
I had the good fortune of being introduced to Cullen Coates several years ago. He designed and constructed a clean application for us to begin building historical relationships. Cullen is the most knowledgeable professional in Quick Base I have ever met and his bedside manner helped to ease the pa...
Quick Base development for non-profit
Cullen did excellent work in both scoping and developing a highly cost effective solution for our small non profit organization. I would recommend his work to anyone.
Integrity, Very Knowledgeable, Great Solution
I built the first revision of Quick Base. As the company grew, I needed a more sophisticated Quick Base, and building it was beyond my capabilities. So, I worked with a couple consultants and ultimately finished the job with Cullen. Some things I learned in the process: 1) Is the person pitching...
Crystal Bay Solutions Stepped up for Us
We had a very complex database application that was beyond our ability to complete in a timely manner on our own so we turned to Cullen at Crystal Bay Solutions. Cullen was very professional and responsive in his interactions with us and proved to be very flexible with his work and scheduling. We...
Outstanding!
Thank you to Cullen at Crystal Bay Solutions! He really did an outstanding job with helping us build out our database. Every teaching session was so thoroughly explained, it made the learning experience that much more enjoyable. The support, celerity and ideas provided in order to help us be as succ...
Comprehensive and Excellent Service
We have worked with Crystal Bay Solutions LLC on multiple applications for our non-profit consortium. They are knowledgeable of solutions in Quickbase, can handle complicated structures and always provide timely service. We will keep coming back to create additional ease of our processes and update...
Simple
This was my first time working with a database company and my developer couldn't have made it easier for our company to develop a solution that was both easy for my staff to use and also streamlined our workflow. I would highly recommend Crystal Bay Solutions.
Supported Us Throughout the Journey
The team at Crystal Bay Solutions was with us from the start as we envisioned our specialized time and project tracking solution. From the onset they worked expidiently and collaboratively with us as worked through several iterations of the plan. Once built they were able to quickly tweak the capa...
Perfect Solution
Crystal Bay Solutions helped turn my spark of an idea into a reality. Cullen got to know my specific business, brainstormed with me ideas, and was able to create a database that tracks our projects as well as our inventory. Most importantly, Cullen pushed through until we arrived at a finished produ...
Data Management
Keeping up with the minimum data entry needs for a large bi-lingual parish was a challenge. We were using a software application that was designed for Catholic churches, another retail app for event scheduling and we were also using numerous excel spreadsheets and multiple function specific database...
Crystal Bay Solutions LLC
We were introduced to Crystal Bay Solutions to help us implement a relatively complex production management system that would handle many product variations yet have a simple enough interface that shop floor personnel could inquire and update production progress rapidly using iPad tablets. We also...
Custom HR Appplication
We worked with Crystal Bay on a customized version of their HR application. Tbe project was successful as it was delivered on time, on budget and the application works exactly as we had mapped out. Crystal Bay were great to deal with and were very patient and helpful. I would not hesitate to reco...
Small Nonprofit
Cullen was able to provide us with a quick setup for a membership management system we could never outgrow. We have been up and running for two years now, and are able to capture new contacts off our website directly into our database from our outreach programs. Cullen is easy to work with, and so...
Data Management or How to herd Ducks !
Our data management needs had been like herding ducks!, But Crystal Bay Solutions and Quick Base were the answer. We have many stakeholders who all needed to input, update, change and review the data, Quick Base/Crystal Bay Solutions gives us all the tools we need for users of all levels of skills....
Exceptional, personal service
You will love the way the folks at Crystal Bay Solutions listen and learn about your business, and then combine that with their knowledge and expertise about business and process automation and Quick Base. You probably already have ideas about how you can use Quick Base to save time and money in you...
Highly Recommend!
Crystal Bay Solutions was able to quickly implement a powerful and fully-integrated workflow management solution to meet our organizational needs in a very short timeframe. We appreciate their dedication, attention to detail, and customer service we highly recommend their services!
Dynamic, Customizable, and Personal
Quick Base allows us to use data in a way that tells our story. It is easily customizable, so we can track and emphasize the data that is valuable to us, rather than having to fit into a pre-conceived box. The data is dynamic; we can see how members are interacting with one another, as opposed to...
Detailed & Thoughtful
Cullen developed our database several years ago and has helped time and time again to grow the database alongside our nonprofit program growth. As our business needs change, Cullen is always easy to reach and dedicated to finding solutions for our ever-evolving workflow. He knows the ins and outs of...
President
The biggest challenge for me was how to apply all that Quick Base can offer to the needs of my business. Every business is different and my primary concern was to find a developer who was very familiar with Quick Base and was able to visualize what it was that PrintersPlus was trying to accomplish,...
Extremely Helpful App Development
Crystal Bay Solutions helped my non-profit create a contact management system for our outreach program. They were extremely attentive and helped us manage and track our outreach work tremendously. I worked with Crystal Bay for several months, during which we spoke on the phone weekly. They helped me...
Consultant/Teacher
I didn't want someone to make me an app and hand me the keys. I want to know how it's built, so I have the ability to make changes without paying on an ongoing basis. Cullen understands that and has functioned as a consultant and a coach. I would consider the money I've spent an educational expens...
Project Management Sys
Working with Crystal Bay was terrific. Cullen was efficient and professional throughout the process and a pleasure to work with. Our company has experienced a dramatic increase in productivity by putting the information we need in front of us through the entire process of our projects. We will conti...
High quality deliverables, exceptional service
StudentsFirst retained Crystal Bay to help implement a purchase order management tool. Sounds simple, right? In fact, procurement, for us, is a complex process involving our Finance and Legal teams and several types of approval workflows. Crystal Bay didn't just deliver a solution, they took the tim...
Very smart and easy to work with
I had a great experience working with Crystal Bay. We had a lot of what I considered confusing aspects to what I wanted and they were able to implement everything exactly as I wanted, and help me understand things in a much simpler way. Will continue to use their services, and highly recommended!
Thanks Cullen!
I highly recommend Cullen Coates at Crystal Bay Solutions! Cullen worked persistently to make changes to my non-profit's database that allow us to better quantify the work we do. He is incredibly competent with Quick Base, and he patiently dealt with challenges as the arose.
Application Development
I have worked with Crystal Bay Solutions for the past two years developing health,safety, environmental and quality management tracking systems. I have been extremely pleased with the work product, prompt support, and creativity of design for the applications developed. Crystal Bay Solutions has c...
Partnering for Non-Profits -Cullen Coates
Thanks to the collaboration and excellent knowledge of Quick Base through our consultant, we were able to transition easily our contacts into an application that helps us manage donations, membership dues records, and much more. Additionally, Quick Base now helps us to manage our collection of bota...
Crystal Bay Solutions
Cullen at Crystal Bay Solutions was great to work with. He was always pleasant and willing to spend time explaining the ins and outs of the application. Whenever a question would arise, Cullen would spend as much time as was needed to help us solve the problem. The implementation of our applicatio...
THIS IS YOUR GUY
We needed a consultant to assist on building a Global Data Base for our product line that includes everything from factory quotes, to material break downs, ect. Whatever challenge we throw at them, they help find a solution. These solutions come from a clear understanding of how business run and w...
Great application and spectacular service
Cullen Coates at Crystal Bay Solutions created the perfect application to fit our needs and the service and assistance we received were exceptional. Should we ever find ourselves in need of developing any additional applications, I wouldn't hesitate to contact Cullen.