04-01-2025
• 1:30 pm
In this session, Sam from ISTA Solutions will show you how Quickbase powers a custom ticket system that handles 100,000 tickets across HR, IT, Finance, and more in a 1500 remote staffing organization. Each department gets its own workflow, approval process, and reports, boosting efficiency across the board. We'll also cover how integrating ChatGPT helps auto-categorize IT tickets, showcasing the system's scalability and automation. Join us for a look at building a flexible, cross-departmental ticketing solution and its real-world impact.