The Gray Work Index: Understanding Our Productivity Gap in 2024

Productivity is stuck — and no one has been able to fix it. Until now.

54% of workers surveyed in the United States and United Kingdom say that it’s harder than ever to be productive in their day-to-day work.

This is further proof that the way we’re working is no longer working. A main contributor to all this inefficiency is Gray Work, the outdated and spread-out tech and tools we use just to get by. It causes the manual, repetitive, and tedious tasks we’re stuck doing in between the work that actually drives results.

Another factor is poor data collection in the age of AI. AI is only as useful as the data it’s fed, so without a strong and trusted way of collecting, tracking, and recording data, AI can’t deliver the results you’d expect from the emerging technology.

There’s so much more to share on the topic of lost productivity, which is why we’ve created the “Productivity Gap: Understanding How We Work in 2024” eBook.