Work Request System

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Allow customers to put in requests and automatically confirm and notify them via email with status changes as request is processed. Assign requests and notify team members based on coverage areas and availability. Capture, prioritize and assign incoming requests, and track through completion to gain more control and visibility of the service level being provided to customers. Important: you must assign the Role "Requester" to Everyone on the Internet for the app to work. Users must sign in prior to submitting a request so they can track their requests after the fact, but you do NOT need to grant them access to your app. Just be sure that the Everyone on the Internet user is assigned the Requester Role.

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Good but

By over 3 years ago

I cant figure how to send a link to the app for everyone on the internet ???Help

Overall Rating

3.0
100 Installs

Author

Eloyse Ellerman

I have worked in QuickBase for years and years. I enjoy figuring out how to solve problems using the platform. If I develop something that I think someone else could find useful, I try to submit it to Exchange so that I can save someone time having to do it themselves. I am always amazed by the cool things other users have done with QuickBase.