Essential IT Ticket Help Desk
Essentials Plan Ready - Solve problems for internal employees and company contacts with this IT ticket help desk app. Follow up on ticket resolution with detailed activity tracking. Use this application as a starting point to solve for end to end IT Help Desk workflow and customize it to meet your specialized needs.
I like the interface however, I wish intuit offered either a self-hosting version or a partner program or developer for startups with lower startups fees.
Playing with features in a trial has been intuitive and pretty easy. QB is so flexible, number of options can prove to be overwhelming for someone that has never designed a product, though. The apps seem to help with that, so I have no real complaints.
Basic help desk.
Just a basic ticket system - dashboard is really nice and quick way to view incidents.