Due to the unforeseen situation, Metso had to quickly come up with a plan to enable employees to work from home. As an office-based, old-school enterprise that was used to printing orders every two hours, moving the vast majority of their teams to an online environment was a massive undertaking.
Not every group was equipped to work from home and the company had to distribute and track equipment such as laptops, keyboards, and more. The potential impact of this increased the monetary value of equipment being managed as well as the number of assets that needed to be disbursed required new tracking systems especially created for the Metso management teams.
“Anyone that could work from home, we wanted to get them out of the office, so that is why we started the application to track that equipment,” said Lennon. “But then I started to branch off and created a few more things that we use the COVID-19 application to track. We stated to track who is going to be in the office and who is going to be out, if someone came into contact with someone who is sick, or when the employees return date was so we wouldn’t forget.”