What Is an Alert?

Certain events in your QuickBase applications will trigger an Alert, a message that calls for some action or gives you useful information. For example, you might receive an alert for:

How do I know QuickBase has sent me an alert?

QuickBase lets you know you have an alert by sending you an email. The email describes the nature of the alert, and links you to the alert in QuickBase.

The My QuickBase page also provides information about your alerts. In the upper right corner of the page, you can see the number of unread alerts you have. You can click the unread alerts link to see details about your alerts.

You can also click the Alerts flag in the upper right corner of the My QuickBase page to link to all of your alerts.

alertflag.png

Understanding the My Alerts page

When you click either of the links described above, you'll see the alerts detail page:

newalertsdetail.png

Note the following:

Alert status

Description

Notify

An informational alert. No action is required.

Pending

An alert that requires action. For example, an alert notifying you of an application transfer would have a status of pending until you accept the transfer. You can click a pending alert link to take action right away.

Handled

An alert that had a status of pending, but that has been resolved. For example,the status of the pending alert notifying you of the transfer changes to handled once you've accepted the transfer

What are critical alerts?

If a table in any of your applications reaches the default storage limit, QuickBase issues a critical alert. Critical alerts let you know that you have reached the table storage limit, and that the table will not accept any new data until the table size has been reduced below the limit.  

QuickBase sends all application and account managers an email to let them know about the critical alert. Application and account managers will also see red exclamation points on the My QuickBase page in place of the normal alerts flags criticalalerticon.png.

If you receive a critical alert, you must reduce your table size below the threshold before you can add additional data to it. The "How can I manage my application's tables?" article discusses strategies for reducing your table size and managing data.

If you believe you need to increase your table limit, you should contact Support and talk through your application needs. Our support team will help you determine the best course of action.

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