Get QuickBase to Recognize your Company's Email Domain

While you know that your company owns a particular email domain (like @samplecompany.com, for example), you may want to let QuickBase know too. Registering your company gives you these advantages:

Find users more easily

Registering your email domain makes it easier for you to find QuickBase users in your company. When you add users from the User Management screen, the QuickBase auto-suggest feature can help you by suggesting possible matches it finds within your company as you type a users name. And, if your company's email domain has been registered, you can use the QuickBase address book to browse all users in your company. Note that "auto-suggest" and company browsing work only if the email domain you used when you signed into QuickBase has been registered.

Let users in your company create applications

You can create as many applications as you want in QuickBase. And, as Billing Account Administrator, you get to choose who can create applications in your billing account.

If you want to restrict create permissions, but also want to allow users within your company to be able to create applications freely, you can. The first step is registering your company's email domain with QuickBase. Once QuickBase knows about your email domain, you can set up create permissions for only those users whose email address matches your company's email domain. Read how.

To find out whether QuickBase recognizes your email domain:

Billing Account Administrators can follow these steps:

  1. Select Manage your billing account from the My QuickBase page.

  2. Go to the Summary tab.

  3. Take a look at the Company Info section. If your domain is listed under email Domains, QuickBase recognizes that you own the email domain.

To submit a request for QuickBase to recognize or change your company's email domain:

Billing Account Administrators need to submit a request to QuickBase technical support to register their email domains with QuickBase. Follow these steps to submit the request.

  1. Select Manage your billing account from the My QuickBase page.

  2. On the Summary tab, in the Company Info section, click the link that appears after the Company field. The link will either be your company's name, or none, depending on whether you've entered a company name.

  3. Click the Edit Email Domains link.

  4. Click Set up my email domain. A login page for the QuickBase Support Portal appears.

  5. Log in to the Support Portal using your QuickBase username and password. The Enter a New Case window opens.

  6. Complete the form and click Submit

The QuickBase technical support team will process your request and contact you if they need any more information.

Why do I need to send a request to register my domain?

Our QuickBase technical support team manages email domain registration in QuickBase. This allows us to group billing accounts under the correct companies, but it also helps us to make sure that email addresses for major ISPs like @gmail.com and @yahoo.com are not registered by mistake.

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