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Customer Support Apps

Complete Contact Manager

Author: Quick Base | 8,691 Downloads

Track your company's ongoing relationships with other companies and contacts using this B2B-focused ...

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Support Customers

Author: Quick Base | 1,890 Downloads

Organize, prioritize and engage with customers on support requests to ensure accurate and timely res ...

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ABC Customer Request Tracker

Author: Kirk Trachy | 1,646 Downloads

ABC Customer Request Tracker keeps track of web requests without being a QuickBase user. Customers, ...

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Customer Service Help Desk

Author: Quick Base | 1,448 Downloads

Manage customer calls and create support tickets to solve customer issues. Track average handle ti ...

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Simple Customer Service Tracker

Author: Quick Base | 1,220 Downloads

View the historical phone calls, emails, and important documents for a customer all in one central l ...

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Customer Satisfaction Survey

Author: Quick Base | 1,181 Downloads

Gain valuable perspective on the customer experience with this customizable survey app. Provide a l ...

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Contact Manager

Author: Phil Gross | 1,099 Downloads

Access your contact database from anywhere. Easily import/export data from Microsoft Outlook. ...

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Work Order Management

Author: Chris Baker | 980 Downloads

This application is meant to help property management companies properties keep track of leases and ...

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Feature and Bug Tracker

Author: Quick Base | 911 Downloads

Everyone wants to track bugs their own way. But that doesnt mean you have to use a spreadsheet or de ...

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Client Services Call Log

Author: Quick Base | 853 Downloads

Log inbound and outbound calls made to clients and manage future call backs with this simple CRM. ...

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Order Manager With Inventory Tracking

Author: Nathaniel Montgomery | 782 Downloads

Create orders consisting of multiple products and/or services for your customers. Manage customer r ...

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Customer Service Manager

Author: Quick Base | 771 Downloads

Coordinate a customer service team or center more effectively with this comprehensive customer servi ...

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Customer Call Log

Author: Quick Base | 652 Downloads

This customer call log software helps a team track every incoming call from clients and customers to ...

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Team Complete Contact Manager

Author: Kristie McGhee | 551 Downloads

Track your company's ongoing relationship with companies and contacts with this Essential Plan Ready ...

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Change Requests

Author: Quick Base | 545 Downloads

Track incremental change requests from internal or external customers; then prioritize, assign, and ...

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Essential IT Ticket Help Desk

Author: Kristin Godoy | 407 Downloads

Essentials Plan Ready - Solve problems for internal employees and company contacts with this IT tick ...

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Salesforce Lite (CRM) for QuickBase

Author: Greg Robin | 366 Downloads

This QuickBase allows an organization to track sales and support items with Company accounts. ...

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Essentials Customer Service Help Desk

Author: Isaiah Morris | 337 Downloads

Essentials compliant. Manage customer calls and create support tickets to solve customer issues. T ...

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Discussion Forum

Author: Quick Base | 317 Downloads

Copy this sample to allow a community of people to have a web hosted discussion! If you click on th ...

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Customer Support

Author: Phil Gross | 314 Downloads

Customer Support helps you and customer service representatives track customer inquiries and ensure ...

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Essentials Support Knowledge Base

Author: Isaiah Morris | 300 Downloads

Essentials Compatible Create a library of articles and frequently asked questions to allow your comm ...

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Time Off Request Tracker

Author: Paul Mueller | 275 Downloads

Tracks time off requests for shift employees that absolutely must be around. This app only has the o ...

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Email Marketing Contact List Manager

Author: Justin Lapier | 241 Downloads

This application was designed to keep track of Names, Email Addresses, and group them by different M ...

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Resource Management for Landscaping Services

Author: Davin Wilfrid | 222 Downloads

Your customers, jobs, employees and equipment -- all in one place. ...

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Essential Homecare Patient CRM

Author: Elise Orr | 217 Downloads

Manage sales activities and productivity, schedule future calls and meetings, and attach important d ...

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Contract Maintenance Application

Author: Patrick Ahern | 187 Downloads

This app allows a company to track contracts relating to their customers(vendors). The user can easi ...

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Operations On-Call Schedule

Author: Peter Fearey (intuit) | 185 Downloads

This is the application used by the QuickBase team to create the operations schedule for our support ...

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Customer Research: Interview Notes

Author: Elizabeth McCann | 177 Downloads

Detailed notes from phone calls with paying customers. Interviews conducted in certain period. ...

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Essentials Automotive Service Tracker

Author: Isaiah Morris | 174 Downloads

Essentials Compliant. This application is designed to track the service performed on your auto fleet ...

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Inbound Call Tracking

Author: Phil Gross | 162 Downloads

Use this QuickBase to assign incoming calls to sales reps, and ensure every lead is contacted. ...

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Essential Support Customers

Author: Kristin Godoy | 147 Downloads

This is the essential ready version of Support Customers. Organize, prioritize and engage with cust ...

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Asset Management

Author: Charles Giles | 139 Downloads

IT focused application with comprehensive asset management capabilities. ...

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Customer-Driven WIP List

Author: Tim Teichman | 131 Downloads

This database used to track all customer-driven product related work including responses to Escalati ...

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Team Coaching Tracker

Author: Eric Hansen | 121 Downloads

Easily keep track of your team, their goals, and the meetings you have with them to help them grow a ...

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Project Manager with Help Desk and Surveys

Author: Phil Powis | 113 Downloads

This is a version of Complete Project Manager that includes both Help Desk and Surveying functionali ...

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Order & Vendor Manager With Inventory Tracking

Author: Kristie McGhee | 107 Downloads

Create orders consisting of multiple products and/or services for your customers. Track the Vendor O ...

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CRM, Billing, and Project Management

Author: Elise Orr | 106 Downloads

Track Projects/Time Cards/Expenses/Invoicing/Activities. **** Note from Curator**** This is an e ...

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Automotive Service Tracker

Author: Mike Spikes | 98 Downloads

This application is designed to track the service performed on your auto fleet. This could be a pers ...

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Work Request System

Author: Eloyse Ellerman | 96 Downloads

Allow customers to put in requests and automatically confirm and notify them via email with status c ...

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Junkyard Parts Tracker

Author: Nathaniel Montgomery | 94 Downloads

Keep track of all vehicles in the yard and what parts are still on them for sale. Quickly search fo ...

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Medical Billing Claims

Author: Elise Orr | 88 Downloads

This application is designed to keep track of patients, their appointments, claims sent to the insur ...

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Voice of Customer (VOC)

Author: Steve Grey | 87 Downloads

This is a CRM app that captures cases logged by your customers. It tracks customer cases, top issues ...

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Help Ticket Tracking - Essentials Compliant

Author: Elise Orr | 64 Downloads

Track projects at a high level to improve visibility, efficiency, and on-time project completion. ...

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Sales Support CRM

Author: Mike Vaughn | 59 Downloads

Capture incoming requests and track them as they are assigned to resources and completed. ...

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All-Star Appointment Scheduler

Author: Sam Jones | 58 Downloads

An easy way to make appointments available for people to schedule meetings and calls with you. Much ...

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Incident Tracking With Knowledge Base Flow

Author: Phil Powis | 57 Downloads

This application features SLA Tracking (with variable SLA depending on brand and severity), as well ...

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Service Desk

Author: Jim Lieder | 54 Downloads

Ready for immediate use. Simple, two table design comes complete with charts and graphs to summariz ...

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Help Desk Call Log

Author: Brandy Ferguson | 50 Downloads

Track projects at a high level to improve visibility, efficiency, and on-time project completion. ...

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CRM and Team Management

Author: Elise Orr | 49 Downloads

This application will allow you to track clients, which territory the are in, all client activities ...

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Technical Escalation Database

Author: Yves Talbot | 48 Downloads

The Technical Escalation Database tracks and communicates customer issues that are unable to be solv ...

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Customer Phone Interview Log

Author: Lisa Rogers | 46 Downloads

This is a Quickbase we used to record the results of telephone interviews with customers. It's been ...

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Contacts Manager | Companies Offices Contacts

Author: Lawrence Wiggins | 43 Downloads

This is a very basic starting point for any application. It has a companies table, offices table, an ...

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Customer Relationship Manager

Author: Quick Base | 38 Downloads

This fully customizable app, one of many starter apps available in QuickBase, demonstrates how you c ...

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Homecare Patient CRM

Author: Elise Orr | 36 Downloads

Manage sales activities and productivity, schedule future calls and meetings, and attach important d ...

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Installation Aging System

Author: Mike Vaughn | 34 Downloads

This application tracks installation appointments to install a product at a customer's location. ...

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Transactional Net Promoter Surveys

Author: Justin Lapier | 32 Downloads

This application allows customers to submit surveys based on interactions with representatives. It a ...

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Example - Reports with Formula Fields for Conditions

Author: Xavier Fan | 32 Downloads

This is an example app to answer the query in this Community questions: https://quickbase-community ...

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Manage Product Support Teams

Author: tamara stockton | 31 Downloads

This database manages a product support team. ...

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Gym - Trainers & Clients

Author: Elise Orr | 29 Downloads

This application will not only help you keep track of your members and their appointments but also t ...

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Example: Form Rule to Track Field Change

Author: Xavier Fan | 29 Downloads

This is an example app to answer the query here: https://quickbase-community.intuit.com/questions/8 ...

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Customer Contact Preferences

Author: Chris Baker | 28 Downloads

This database contains the list of customers who have opted out from being contacted for marketing p ...

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Incident Tracking and Product Registration Portal

Author: Phil Powis | 28 Downloads

This application tracks incidents for a support team, as well as provides a portal for product regis ...

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Self Directed Customer Management

Author: Pamela Crumpler | 24 Downloads

The Consultant/Support Broker portal helps case managers track data as it relates to the members the ...

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Opportunity Tracker by Site & Divisions

Author: Kristie McGhee | 23 Downloads

Track your company's ongoing relationship with companies and contacts with this B2B-focused CRM app. ...

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Project Activity Log: Project Management

Author: Eli Byrnes | 23 Downloads

Track your Project Contacts, Project Schedule, Visitor Logs, Inspections, Contractor Logs, Project A ...

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CRM Basic for Insurance Agents & Brokers

Author: La Wanda Kelly | 22 Downloads

Track contacts, phone calls, emails, and future appointments, and upload important documents in this ...

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Lease Management & Escalation Tracker

Author: Kristie McGhee | 21 Downloads

Track your Properties & Units, the lease associated. Track payments made by Tenants and Escalati ...

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EXAMPLE - Report from Many-to-Many Relationships

Author: Xavier Fan | 21 Downloads

This is an example app to answer the query in this comunity question: https://quickbase-community. ...

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Home Cleaning Service App

Author: Kristie McGhee | 19 Downloads

Track your Customers and their homes you keep clean. This app will support you house keeping or home ...

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CRM: Graphics Installations and Service Requests

Author: Eli Byrnes | 19 Downloads

Track your Customers, Contacts, Jobs, Installation Schedules, Installers and Activities related to C ...

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Booking Agency - Act Tracking

Author: Elise Orr | 16 Downloads

This application is meant to help a book agent keep track of agencies they deal with, the acts, thei ...

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Sales Management

Author: Duncan Hooper | 15 Downloads

Gain visibility and detailed reporting on sales opportunities and sales pipelines with this very rob ...

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Project & Customer Service CRM Tracking

Author: Elise Orr | 15 Downloads

Manage multiple projects and tasks in one central location. You'll have the visibility you need to g ...

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Customer Service Management 2

Author: Joseph Brennskag | 14 Downloads

View the historical phone calls, emails, and important documents for a customer all in one central l ...

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Marketing Plan & Service Consulting Portal

Author: Kristie McGhee | 13 Downloads

Track contacts, phone calls, emails, and future appointments, and upload important documents in this ...

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Ticket

Author: Karthik Basavaraju | 12 Downloads

This application represents a simple request ticket. ...

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Control de inventario sistemas

Author: Alejandro Maltos | 12 Downloads

The Asset Tracker provides your business with a central place to organize assets, including tracking ...

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Help Ticket Tracking

Author: Elise Orr | 11 Downloads

Track projects at a high level to improve visibility, efficiency, and on-time project completion. ...

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Operations Master

Author: Stefan D Thresh | 10 Downloads

Gain visibility and detailed reporting on sales opportunities and sales pipelines with this very rob ...

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On-Call App

Author: Puneeth Kumar Padmanabha | 8 Downloads

This is an on call app that displays the US SDT people on call list. ***NOTES FROM THE CURATOR*** A ...

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PTG Attendance Documentation

Author: Erika Marie Dunnington | 8 Downloads

All attendance conversations/notifications should be tracked here ...

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Engine Unit Ticket Tracker

Author: Kristie McGhee | 7 Downloads

Manage customer calls and create support tickets to solve customer issues. This application was desi ...

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Monitoring form

Author: Saravanan Nagaraj | 7 Downloads

Call center monitoring/Coaching form ***NOTES FROM THE CURATOR*** An easy to use application that c ...

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Partners

Author: Morgan Debaun | 5 Downloads

Track partnerships for your vertical and see all the partnerships for the Health Division. ...

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Waste Management

Author: Elise Orr | 5 Downloads

This application will allow you to keep track of the customer's trash pickup dates, drivers/resource ...

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ABC Franchisee Project Manager

Author: Kirk Trachy | 5 Downloads

This project management app is tuned for franchisee support. See Video: https://youtu.be/kRJmNpmaNh ...

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EMS Slipstream ULIP Requests and Approvals

Author: Balakrishna M | 4 Downloads

EMS Slipstream/ULIP Requests and Approvals ...

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R&D Escalation Tracker

Author: Bharath Gopi | 4 Downloads

The Escalation Database tracks and communicates customer issues that are unable to be solved by supp ...

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EIAM SSO On Boarding Application

Author: Amit Shastri | 3 Downloads

This App is for registering requests for on boarding your application to EIAM SSO. ...

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Leaders Tracking App

Author: Isabel L. | 2 Downloads

This is app to keep track of customers that are assigned to specific agents to contact throughout th ...

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Unified Profile Support

Author: Tobias Wenzel | Downloads

A simple tool to send error reports to the Unified Profile Store team. ***NOTES FROM THE CURATOR*** ...

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New England FCU | PhoenixXM | Issues Log

Author: Danny Lee | Downloads

***Notes from the Curator*** This is a customized version of the popular IT Ticket Help Desk applic ...

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Co-browse Agent Feedback

Author: Kevaughn Elliott | Downloads

This app was created to capture all agent feedback from the Co-browse test. Notes from the Curator: ...

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