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Our Knowledge Base covers a wide variety of technical topics, from the basic to the complex.

Why doesn't "Keep me signed in" work?

In certain cases, a Billing Account Administrator can turn off your ability to stay signed in. Some companies turn this feature off for security reasons. If this is an issue for you, check with your Account Administrator.


Login "remember me"

I am the administator for QB for the company.  I've followed the path discribed earlier "My Apps > Manage billing account > Policies tab. From there, in the 'Sign-in policies' section," however, there is no policies tab.  please advise

Hi Charles, The ability to

Hi Charles,


The ability to keep users signed in is specific to Enterprise/Platform/Unlimited plans, so if you're on one of our other plans you would not see that option. I'm sorry for the confusion.




Hi Rob, The ability for an

Hi Rob,


The ability for an account administrator to allow all their users to stay logged in is actually unique to our Enterprise plans. Realm administrators on those accounts can to to My Apps > Manage billing account > Policies tab. From there, in the 'Sign-in policies' section, can click Allow user to stay signed in across sessions.




Intuit QuickBase

Remember Me; Login

Help articles all say that the administrator needs to enable the "remember me" check box at login... I am the administrator for my company that uses quickbase, but I cannot find any options/settings for this automatic login... how do I enable it?

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