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If you have recently upgraded to Windows 7 and Office 2010, attempting to open QuickBase file attachments saved in earlier versions (97-2003) of Excel, Word, or PowerPoint may produce this error. To fix the problem:

January 9th, 2012 - 9:01 AM

The simplest way to update a document stored in a file attachment field is to edit the record containing the document, and click on file link next to the file attachment field's entry box.

If you edit a document and want to ensure that no one updates it while you are editing it:

February 5th, 2009 - 5:02 PM

A number of customers have reported that they've deleted file attachments but that this has not reduced the total size of file attachments used by the application.

February 5th, 2009 - 5:02 PM

When you click on a file attachment in QuickBase, Internet Explorer will normally prompt you to either "save" the file to disk or to "open" it.

However, if you once uncheck the "Always ask before opening this type of file" option in the Save dialog, Internet Explorer will henceforth open the file without prompting.

February 5th, 2009 - 5:02 PM

This operation cannot be performed in batch via one click of the button. But you can speed your work by building a report that returns the records for which you want to delete file attachments. Then, edit the first record in that report and remove the file attachment from the record. You can then use the Save & Next button that will bring you to the next record in the report.

February 5th, 2009 - 5:02 PM

You reduce or increase file attachments and the change in size is reflected under the application properties but not in the account management application tab.

There are two possible causes.

February 5th, 2009 - 5:02 PM

If the key field for your master table that contains the actual file attachment field is the built-in Record ID# field then you can put the following on your Exact Form:

~="<img src='/up/dbidofmastertable/a/r" + fid["11"] + "/e17'>"~

you'll need to replace "dbidofmastertable" with the dbid of the table that contains the pictures. To learn how to discover dbids please read:

February 5th, 2009 - 5:02 PM

There are issues in some Microsoft Internet Explorer and Microsoft Office configurations that can cause problems with downloads. We've seen the issue with all types of Microsoft Office documents and with PDF files. The issue can affect all QuickBase downloads including file attachments, exporting to a spreadsheet, and custom pages.

February 5th, 2009 - 5:02 PM

QuickBase operations time out after a fixed number of seconds, so the file upload needs to complete before this time out. The two most common reasons why the uploads don't complete is because either of following two causes:

- The file is too large. This can often be remedied by compressing the file with a third party compression application.

February 5th, 2009 - 5:02 PM