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Multiple user accounts belonging to one individual create confusion from time to time. For example, say you created an account using your Gmail address and someone has invited you to join their application using your corporate e-mail address. Once you sign on to QuickBase using both, you have two separate user accounts.

February 5th, 2009 - 6:02 PM

Some probable causes are:
- an application manager has typed the wrong e-mail address
- the user registered with a different e-mail address
- the user has multiple QuickBase user accounts
- the user is assigned the wrong role

To resolve this problem, first check for the following issues:

Is the user's e-mail address correct?

February 5th, 2009 - 6:02 PM