• Keep Your Processes Organized In a Process Library

    Management of business processes can get out of hand if you don’t have a way to organize them.

  • How To Develop Metrics For Your Business Processes

    Rick Smith, Director of Business Analysis and Process Improvement at Yale University (aka “The Metrics Guy”) provides advice on how to get value from measuring your processes.

  • How To Decide Which Business Process To Fix First

    When several business processes need work and there are limited resources to get it done, it can be

  • How To Tell If A Business Process Is Broken

    Broken business processes can cost your business a lot of money in terms of time and actual cash

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  • Avoid Pains Converting a Manual to an Automated Process

    One of the things you don’t want to do when you convert manual processes to an automated system is keep inefficiencies or redundant steps in a process.

  • How To Document Your Current Processes In 10 Easy Steps

    A quick, ten step method for documenting business processes.

  • Addressing an Inefficient Process

    It’s one of the great injustices of Corporate America.  Complex processes spring up around everything, and only some